O'Reilly Auto Parts store #2622 in Tacoma, Washington, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, alternator and starter testing, wiper blade and bulb installation, fluid and battery recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums, providing comprehensive solutions for vehicle maintenance and repair. Customers frequently appreciate the friendly and professional staff who go above and beyond to assist them. For example, a customer praised a staff member for checking on their safety during a roadside fluid check and helping them prepare for a road trip, highlighting the staff's kindness and willingness to help. Another customer shared a positive experience with Roosevelt, who quickly and cheerfully helped with windshield wipers, even installing them before closing time, and was highly praised for his professionalism, kindness, and expertise. Conversely, there was a less positive experience where a staff member was unhelpful when a customer arrived just before closing, but Roosevelt stepped in to provide excellent service. Some customers have encountered issues with defective parts, such as remanufactured calipers that leak, which highlights the importance of choosing OEM parts for certain repairs. Overall, the store is known for its helpful staff, especially Roosevelt, who is considered a valuable asset. Customers also commend the store's knowledgeable and cheerful employees, like Sam, who efficiently assist with parts identification and help make the process smooth. With over 6,000 locations nationwide, O'Reilly Auto Parts remains a reliable choice for vehicle owners.
Great service and wonderful employees came for parts and they always had what i needed
June 2025
Jeff saw me outside checking my fluid levels and checked to make sure I was okay. He was super friendly and helped me get everything that I needed to get my car running safely for my road trip. I really appreciated him taking his time to help me and receiving some southern hospitality!
June 2024
Roosevelt was helpful and friendly and gave me options to help me resolve my issue
