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January 2024 by Bo W.
The service was great. The store selection is good and stocked. The value that I received today was great. I came to Michael's more than Joann for their price and service.
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November 2023 by Pierina P.
Nicely stocked selection of items, orderly, with excellent customer service! Was able to use my discount code on my purchases and checkout was quick ans simple
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July 2023 by Valerie S.
I meats have problems at this store. Whether it be with pick up or purchase. I'm choosing to write this review to warn others. If there's a sign posted for a sale, it might not be for that item. That is either scummy or an accident. The cashier was rude and said, "just to let you know these are NOT on sale" I'm like ok they should remove that sign? I get that customers are crappy but false advertising is scummy and then making the customer out to be in the wrong?
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November 2022 by Mahealani K.
This Michaels needs to get it together. Prices are not up and so customers don't know how much things are. Also when I purchased a glass ornament the check person said oh we don't have tissue paper...so I said well what can you put it in to assure that it won't break and he said well I don't know. Ridiculous...really!! Lakewood Michaels had better customer service and the store is cleaner, more well organized. Crappy!!
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May 2022 by Robin S.
Got there 2 minutes before closing - it's true. I needed one thing. The lady at the door told me they were closed. I told her I needed one quick thing and she could even go grab it for me and I would meet her at the register if they didn't want me wandering around. She waited a minute, looked at her watch, waited until 7, and said - see, we're closed. You had the chance to be kind and helpful and you blew it. Congratulations. You lost a customer for life. Been having poor service there lately anyway, so I guess it was coming but SO SAD.