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July 2024 by Ciana Johnson
Ordered my phone case almost 2 weeks ago. Everytime I go in it's been "delayed"
They have some of the worst customer service.
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July 2024 by Raquel Flesher
I am so angry I'm now going to talk to attorney if someone doesn't fix this first thing in the morning. So I had a horrible experience with Mark when I came in and bought my phone and home internet. I left a bad review about him and I just got my service a little less than 2 weeks ago. I paid $200 in cash for both sevices. So I go to use my cell phone just now and it's shut off for non payment is what it says. I'm calling your corporate office first thing in the morning. I expect you to fire "Mark" because now he's playing a sick game. I paid for a months service in advance, why would my sevice be shut off not even 2 weeks into the month. I'm terminally ill and I depend on my cell phone for a number of reasons. I know Metro isn't playing games with my sevice but I bet an angry employee is. I'm not going to take this, this is theft and endangering my health. I am also going to make a police report I wonder how that's going to turn out for you "Mark". My service had better get restored right away or I will seek legal action!
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June 2024 by Trinity Utnage
Switched to t mobile and had to come back to metro to get device unlocked. Refused to listen to a word and kept interrupting and was very rude. And kept talking to us like we were stupid. This is exactly why we switched. ? good to know we made the right choice. T mobile was able to help us out on how to get the metro phone unlocked.
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February 2024 by Bebie Rantalla
Russ was great at helping me transfer a line . He was quick and respectful!-Merly P.
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February 2024 by Anthony Bass
Customer service was great
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February 2024 by Courtney Armijo
Employee was not helpful wouldn't even try to find as he said a corporate store in the area after I waited for over 45 mins just to be spoken too he shut me down the whole way even when I wanted to buy a new phone he proceeded to say well u will have to pay it all like I didn't know that or I didn't have the money to do so... won't go back won't consider t mobile at all if this is the people who represent them I'd rather stick to a pre paid never again is all I can say
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February 2024 by THETRUTH PEACEFORALL
Cool worker's ??????❤️❤️
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December 2023 by Suzette
Awesome young staff there. Very helpful.
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December 2023 by Erika Long
alright
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November 2023 by Regina Felizardo
Overpriced phones with unlimited accessories. Too much moula.
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October 2023 by Brenda Olione
Daka you are AMAZING!!!!He needs his own shop. Customer service SUPERIOR! knowledge of products SUPERIOR! I'll always come to see Daka he gets it RIGHT the FIRST TIME!!
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October 2023 by Christine Bass
Daka went above and beyond to help me get out of the store with a new phone, taking care of transfer, making everything easy.
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October 2023 by Google user
Daka you are AMAZING!!!! He needs his own shop. Customer service SUPERIOR! knowledge of products SUPERIOR! I'll always come to see Daka he gets it RIGHT the FIRST TIME!!
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September 2023 by Lindsey Dailey
Horrible and horrible service by the male working there. Taking his own person calls while we were literally waiting for him to get off ?♀️
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September 2023 by Tom Krzepinski
Daka is very professional, provides excellent service and it was a pleasure to do business with him!
