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June 2024 by Trish H.
I love the Brown Bear on 6th ave The young folks guiding the car through the wash always ask to take off my antenna and do extra on the back windows. I give a small tip as well because of their kindness. And the owner of the Brown Bear has given donations to our military groups like the Pappy Boyington Project and other military fund raisers. I appreciate they hire responsible employees.
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May 2024 by Jesse R.
A perfect way to start the summer weather is a car wash! It was $17 with tax for the "2nd best" option. 3 stars because they don't ask to tape the back wiper & it didn't wash my car all the way through. It still had some dirt & was still soaked.
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March 2024 by Bella C.
... not really a review just hoping the manager sees this & reaches out- I went through the car wash today & got home realizing my fuel door cover was gone. Only place I can think is the car wash!! Hopefully they didn't throw it away & its there when I go by in the morning when they're open
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January 2023 by Aud F.
This car wash keeps vehicles dirty.. and by that, I mean that my car has more mildew on it when I leave than when I arrived.
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October 2022 by John Crowder
Just at Grady Way in Renton. Had coupon plus gave them the extra cash to get the higher one with wax. Only got the basic one and gave no receipt after asked.
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October 2022 by John Crowder
Just at Grady Way in Renton. Had coupon plus gave them the extra cash to get the higher one with wax. Only got the basic one and gave no receipt after asked.
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July 2022 by Art V.
Updating review. Customer Services reached out almost immediately and offered a coupon for another wash. I was also unaware of their policy that you can go through again if the car wasn't cleaned the first time. I will say that I've been through other washes with similar dirt and bird droppings, and only had to go through once. But aside from the hassle of having to go through multiple times, at least they do let you go through until the car is clean.
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August 2021 by Sammiam Monroe
Great place to get my SUV cleaned. only place I'll bring my SUV to be washed. Here twice a month even in the rain LoL
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May 2021 by Tamar S.
Molly, I just saw your response to my review today. I'm not sure how you want me to "DM" you through Yelp. There is no way to contact you that I can see. I simply stated my experience that I'm not happy as each time I've used your service, my license plate holder is torn from the front of my car. It looks tacky. I haven't had this issue at any other car wash I've used in the past. The dealership gives these coupons when you get your car serviced. I think I may decline the next one.
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May 2021 by Sheena C.
Quick and efficient. What more do you need? I am pretty pleased with Brown Bear, plus it gives me a chance to have a guilt free singing session while washing. Thank you!!!
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January 2021 by Brian W.
I did not receive my $10.00 Change from the machine after paying for my car wash. I told the attendant, who got her manager. After quizzing me about whether I looked in the tray, the manager started to walk toward the machine. I stopped him, telling him I was not moving until I got my money. He angrily told me that I was not going to hold up his line; that he would figure out what happened to my money after I go through the wash. I replied, "excuse me!" I told him to just give me my $20.00 and I would leave. He, with an extreme attitude said okay and moved the sign that blocked my exit and handed me my $20. I do not appreciate rude customer "lack of service" and Will not spend another dime at the establishment.
