“Thank you, TOM! Very professional, hardworking, and patient. He helped me find the right fittings for my job. He is very knowledgeable of the store. Idk what he gets paid but it's not enough!!!”
“We love Westgate Ave Hardware. They are friendly, helpful, quick to serve. Recently I needed help on a birthday gift for my husband. The team at Ace went above and beyond to help me get everything exactly right, exactly in time. And they did it with joy!”
9:30AM - 5:30PM
628 E 60th St, Tacoma“Went in to look for kitchen light. Found some stuff. Also looked at bathroom sinks and cabinets. Have brought stuff from them before. And have been very pleased”
8AM - 5PM
6722 20th St E Suite F-100, Tacoma“This place is amazing. We do a lot of business here and sometimes it’s a simple fix and other days it can be a bit complicated. The staff is always helpful in making sure I’m satisfied and leave with the correct parts. Today was no exception. James went above and beyond in helping me and my company. Thank you.”
“I didn't know what I needed to make the changes that my new fuel pump needed. I needed to go from a stiff metal tubing to a flexible USCG approved tube. I needed all the fittings as well due to the changes. I spent 2 hours at 3 different local chain parts suppliers, they were useless, and I'll never get that time backI went to Williams, Bill had it figured out and sent me on my way in less than 15 minutes. It is so nice to be able to go somewhere that has knowledgeable people working to take care of customers.Thanks, Bill! Thanks, Williams!I'll be back”
“By far the best customer service I've experienced in years. James was incredibly knowledgeable and helpful. I will definitely be back and would recommend Brookdale to anyone. Prices are competitive and they offer a military discount on lumber unlike the big box store down the road.”
“I love this place. They have most of the same stuff that the big box stores have, but for less.
Even though it's less expensive, they don't skimp on quality. I've had the same cheapo Bauer tools from these guys for years, and they're still working fine.
I've only ever had issues with the rock tumblers. They're only $60, but the motors seem to go pretty fast, I'd recommend getting the 2 yr warranty on those.”
“Needed decking supplies so I stopped in to see what the offered. Better price by far than competitors, fast delivery, not a single warped or twisted board. Norstrom could learn a thing or two about customer service from this company. Sent two friends and they had the same experience.”
7AM - 4:30PM
2650 E Bay St, Tacoma“The service was fantastic. The 3 gentlemen I interacted with We're kind , courteous And helpful with ideas with my project.. The customer service couldn't have been any better.”
“Today was my first visit to McLendon and I was so impressed with the service. I had a list that included things in 4 different departments and there was someone to walk me through each one to help me pick out the correct items. Plus I needed a 33" x 16" board that they found for me in the scrape pile. I'm a very happy customer and will never going wondering through those other stores again.”
7AM - 5PM
2302 E Q St, Tacoma“This is one of the best saw shops that I've worked with over the years in multiple towns/cities in the PNW in multiple production shops. They are the easiest to work with, their customer service is truly impeccable. Great service for your blades and awesome customer service. I cannot say it enough how much I'm happy I took a chance and tried out Superior Saw, after our last saw shop was difficult to work with and decided to look for an alternative. If you're looking for a saw & supply shop right now, this is your place.”
6:30AM - 5PM
3800 6th Ave, Tacoma“Purchased a vinyl window (custom order) wasn't sure what to get exactly but, the representative (Sarah Nolan) was wonderful and explained the difference between the windows and their fit in the opening. I received the window within 2 weeks. I also purchase lumber and pellets from Gray. They have great customer service always.”
8AM - 11PM
304 Puyallup Ave, Tacoma“My daughter locked herself out of her bedroom we tried everything to get it open. Decided to call for help.He showed up the manager and got the door open. It was a Schlage so it took a bit to get open. We are very happy for the service.Quick visit and we can get back to life.”
“Aaron always helps me and gets me what I need. And that's why I continue to shop here. I come from Port Orchard, so it's a little bit of a drive, but they usually have what I need or can help me find it.”
“Wow! I spent over an hour at Lowe’s and Ace Hardware trying to find a bolt for my bike rack (M8 or 9 X 120-140) - their bolts were disorganized, the staff didn’t know anything, and I couldn’t find the metric size and length I needed. I ended up with the closest English size bolt but it wouldn’t fit. An older employee whispered to me to go to Tacoma Screw and I am so glad I did. I walked in, showed the guy at the counter what I needed, he walked back, and in a minute had it for me. He even saved me a trip to return the English size bolts, washers & nuts at Lowe’s because he took them in exchange for what I was buying. I also found the coolest quick release drill bit holder - now the bits will not pop out while I’m working.”
“Best place around to get roofing materials, and some of the best prices. Mark up front is very helpful, he's been around roofing since I started roofing 25 years ago. So he knows roofing inside and out. Allot of roofers forget about convoy, but if you don't atleast give them a call, you will never know, if you can get a better deal. So make sure, if your tired of your current supplier,call Convoy. They also have the best loaders, they will go the extra mile, to get you loaded up, it's better than most suppliers, where they hate there job, and could care less about getting your truck loaded. So is a breath of fresh air, too see that. Thank you Convoy, and all the hard workers you have”
“Amazing customer service! Helpful and professional when I had questions and solved my issues in seconds and provided advice. Only giving five stars because I can’t give out more!”
8AM - 5PM
2902 S M St, Tacoma“Very nice and helpful people. I had a lot of questions and they answered them so I could understand what I needed and what I was buying without trying to sell me stuff I didn’t want or need. I bought 2 bottles and a regulator, they had them in stock for a very reasonable price. Also they are open on the weekends. I will definitely be back. It’s worth the 30 minute drive.”
“Having manufacturing issues with a Kohler product requiring multiple returns. Eric at Rosen’s is very knowledgeable and providing great customer service. Give this guy a raise!”
7:30AM - 4PM
9311 47th Avenue SW, Lakewood“Nice people quick to unload if the 2 receiving docks are empty can not park here security @ night will have u leave so do this @ your own risk but you have been now warned.”
“Great people! Every now and then I need special order for my DIY projects and this place always got my back. They get back to me quickly with prices! A big shout out to Precious at the front desk who is always so helpful!!!!”
6AM - 8PM
121 Military Rd E, Tacoma“So I wanted to rent a hand dolly to move a couple heavy objects up some stairs. They do have these here for $27/4hrs. So I gave them a 4 star review for having them but would've given 5 stars had I not found it cheaper at U-haul rentals for $10/24hrs.”
“I went in 15 business minutes before closing time, for I needed an important small screw for my snare stand for a gig same night. They helped me right away. Thanks to the gentlemen with white hair he was knowledgeable and got in and out.”