Gray Lumber Company is a highly regarded business known for its exceptional customer service and knowledgeable staff. Customers appreciate the helpfulness and friendliness of the team, making visits quick and efficient. The company offers a wide selection of lumber, windows, and hardware, often at better prices than competitors. Many customers highlight their positive experiences with specific representatives, who provide prompt responses and VIP service. Gray Lumber is particularly praised for its quality products, including hard-to-find items and No.1 grade lumber, with a commitment to customer satisfaction, including exchanges for unsatisfactory products. Overall, Gray Lumber Company stands out as a trusted choice for all lumber and hardware needs.
Really good job on the windows. Gave us exactly what we asked for on time and in excellent condition.
October 2023
Purchased a vinyl window (custom order) wasn't sure what to get exactly but, the representative (Sarah Nolan) was wonderful and explained the difference between the windows and their fit in the opening. I received the window within 2 weeks. I also purchase lumber and pellets from Gray. They have great customer service always.
October 2023
The staff was very helpful and friendly. We're in and out in minutes with what we've been researching for and looking.