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July 2024 by A M
I was a mess when I entered FedEx and was struggling with getting medical paperwork printed for my appointment. Shay stepped in and demonstrated the most wonderful customer service. She helped me read what I couldn't see and did not make me feel stupid for struggling. She was informative and pleasantly knowledgeable of her job, which she displayed as she helped me get the documents printed. I will be recommending this location to everyone and more specifically will direct them to the wonderful employee Shay. So they too can see I was not exaggerating about how awesome she is.
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June 2024 by Kenzie Anderson
Their break was wayyyy longer than 10 minutes. They opened for FedEx deliveries.
I needed to get stuff sent to work
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June 2024 by Lin Zhou Bates
Friendly customer service and quick response. Drop off a return package today with excellent in-store service. Willing to give it a 5-star after the package delivered smoothly.
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April 2024 by Pyoung-Ki Yi
I came here to print a document. Self-serve printers were not receiving signal from my iPhone's Apple Pay.
Ethan, store employee, printed out the document from a printer behind front desk. His service was quick, proactive, and friendly.
I usually come here to print out documents and use their stapler, white out, scissors, and tape.
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January 2024 by Tianna Trujillo
Store manager Shay did not properly itemize my shipment and it is being held at customs. Be sure to know your international shipping requirements before coming here because the manager does not.
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December 2023 by Jacob Sullenszino
Great service! Staff was very friendly and asked about my project which gave them the insight to recommended backlit paper instead of regular which looks way better on my arcade machine display board. It cost less than they expected and only took one day. ~$16 per which is an amazing price. I will be printing many more of these.
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December 2023 by Sergey B
DONT USE FEDEX!!!!!!my monitor not delivered last Friday. SORRY IS DELAYEDtoday (4 days delayed) I received new message …"Your package is still on the way, but a delivery date is unavailable right now."Customer service is terrible.. 0 star
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August 2023 by TAK
A+ service!
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July 2023 by Ashley Kaufman
Fantastic service from Rob! I had to print some artwork and he not only went through the step by step process with me but helped when my emails were'nt sending correctly to the store email. He patiently explained my other options. Then he even guided me to using their computer and making sure my project was completed. Both Rob and Shawna showed an excellent level of customer service. Thanks so much!!
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July 2023 by Morgan Nova Rivasplata Newton
The few times I've been here the people working have been very nice and helpful!I've got some anxiety around shipping/returning stuff (idk why) and this location works with "Happy Returns" I guess, which is SUPER easy and nice. It was an especially great experience because the person working when I went there, I think their name was Lea(?) Waited patiently while I was flustered looking on my phone for the code, made some light humor and convo with me, and answered my questions I thought might be annoying. They made it easy and fun even!A different time I was there with my dad trying to print a bunch of papers. English is his second language, though he's pretty proficient, and again: I'm an anxious human bean lol, and one of the employees was kind enough to stand by us and walk us through how to use their printing machines at every step and answered our Q's! Some nice people working there.
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November 2022 by Martha Perez
I’ve just had the BEST experience at this FedEx location. I’ve never wrote a review on FedEx until today and I’ve been using their services over a year now. I usually load lots of boxes by myself every week, I’ve even load U-Haul by myself and sometimes at some locations workers wouldn’t even held the door open for me. They don’t have to help me, it’s not their job to carry my boxes but today, they went out of the way to help me carry my boxes. Never before someone had helped me or went out of their way like today. Thank you guys! Thank you for making my day! And thank you for your kindness!
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August 2022 by Nathaniel Gutierrez
It is now near Ivars.
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July 2022 by Pachecos Weddings & Events
I have been coming here since May of this year, the two ladies in the front have always been super friendly, professional, and excellent to everyone who has come in!
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July 2022 by ZapGuy
Be sure to print out the FedEx shipping labels and email them to this store before you expect them to print the labels for a FedEx returns shipment. Having the tracking numbers or the actual FedEx labels that need to be printed on an iPhone is not allowed. They MUST be emailed to the store. I was told to request new shipping labels from the business, who told me to simply use the labels FedEx sent me. Which we did, finally. Also, be sure to shut off your wi-fi connection IN the store if you are trying to email the labels TO the store, because the store wi-if will block it, somehow.
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July 2022 by Chris N.
Be sure to print out the FedEx shipping labels and email them to this FedEx store before you expect them to print the labels for a return shipment. Having the tracking numbers or the actual FedEx labels that need to be printed on an iPhone is not allowed. They MUST be emailed to the store. I was told to request new shipping labels from the business, who told me to simply use the labels FedEx sent me. Which we did, finally. Also, be sure to shut off your wi-fi connection IN the store if you are trying to email the FedEx labels TO the FedEx store, because the store wi-if will block it, somehow. Oh, and this review is for their "new" location that is not even on Yelp, yet. Same parking lot, over by IHOP and the Indigo Urgent Care, if you can't find it.
