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April 2024 by F A
Located near the leftside entrance of Walmart (North side), nearby the shopping carts
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December 2023 by Sardine P.
If you wish to lose your patience alongside a large quantity of valuable brain cells and possibly liquid life aka blood cells all while traveling within a 12,451 mile radius from your current location all in the name to shop at the worlds worst Walmart that generates the dense personal connection of purchasing goods in the back alley of a dark 711 after the streets cleared an hour after the surrounding lights ignited, that would have signaled you to go home as a child,.., then this is absolutely the Walmart for you. The managers have less "patients" than the quack doctors posted up against the building shooting up and dealing in front of the security guards and police. Half of the items didn't have price tags, the security system is malfunctioning causing individuals to be stop for a requested search while it randomly goes off from the electromagnetic fields generated by your body with varying frequencies based upon your clothes, Personal Electronic Devices and magnets which some people carry on person for their child's entertainment. I would bet an entire paycheck that management at this Walmart hands down are the true Scrooge's all year round. I base this fact upon first hand knowledge that EVERY employee IN UNIFORM whom I asked for assistance to, which would include pointing me to someone "On-The-Clock" snapped back faster than a switch pulled from the busch in the most southern east parts of America just to be delivered to an angrily disappointed parent that never left the small town you grew up in. Every employee... cough cough,... all 6 snapped back with "I'm on my break" with one employee closing an entire line full of customers at the customer service counter the moment time struck a nano second past 16:30 and no replacement or direction to the customers kicking rocks and playing with pocket lint after waiting in line for 30+ minutes. What I'm more upset at is the bigger issue that upper management will miss and that is the obvious poor personnel management, horrendous facility management, and their laughable inventory management. It all snowballs downhill and effects the employees whom taint the customer experience which just happens to match well with the physical environment located immediately around this Walmart. If you dare to travel to this location keep your cash at home, have a conceal carry, hide your kids and hide your "spouse", bring a few boots for your vehicle, siphon the gas and wear nothing over $10 and sit back and enjoy the new season of "Where's Waldo?" The only thing this Walmart really has going for it is being THE prime example of what not to be for success.
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February 2023 by Barb U.
One night last week when I went to Walmart one of their employees decided they were going to harass me. This person I knew in my past she's a thief and a liar. She stole my personal property. Then she called my church and told them about the incident but twisted it all up. This person is 86 from the church and has been since way before the incident between me and her happened. When she approached me I told her straight up I want nothing to do with her. She starts yelling at me so I screamed your employees harassing me get her away from me. This person started walking away from me and she's screamed to me she did nothing to me. I didn't say nothing went and did what I needed to do and as exiting the store she's with her manager telling her I need to be removed from the property because I'm harassing her. I told the supervisor what went on along with the witness that was with me. And her statement back to me was will check the tape and see if she did come to you. That supervisor has done nothing so now I'm writing a review about being harassed. I'm a senior citizen what happened was absolutely not called for. The person that did the harassment should have been fired on the spot. I'm just giving everybody a heads up, watch yourself with the employees there and this is the Tacoma Washington Walmart. I personally will not go in there again as long as she's working there I don't have to be harassed. Have a great day!
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January 2023 by Christina R.
The cashiers at this store refuse to bag your groceries if you're using reusable bags. And someone stands at the self-checkout line saying that you can only purchase 15 items or less there. Therefore, you are forced to buy "reusable" bags that you can never reuse because they won't bag your groceries if you have them. They put very small amounts of groceries in each bag, so you have to buy more bags than necessary. The other Walmart in town does not have either of these policies. Additionally, this store usually has long lines going back into the clothing department and only a couple of cashiers working. These things lead me to believe that the managers are trying to make as much money as possible by hiring minimal staff and making customers buy their bags, along with other practices that I'm probably not aware of. Go to the other Walmart in town. This Walmart doesn't care about the environment or about their customers. They just want to make money off of you.
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November 2022 by Krissm A.
Shout out to Carlson in back stock for helping me get specific milk that I needed in the back even though it wasn't his department. He went above and beyond to make sure I was taken care of. He's level of service is highly appreciated
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November 2022 by Feb W.
One of the closest Walmart in my Tita's area. I've noticed a lot of 1 or 2 stars in this location mostly saying customer service sucks. Only here once so I cannot really tell the difference. We just came here for some movie snacks and for my body wash and so far it went well. Customer service base on my experience is just okay. They're not rude but not the friendliest either. Also, it's a pretty big Walmart compare to the ones we got in Oahu Hawaii and I appreciate the selection on their beauty supplies. They got Hawaiian goodies here too which I think really sweet knowing that lots of Hawaiians moved here. That's all really, nothing much to say about this store. Mahalo for reading and happy juandering fellow yeeps!
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November 2022 by Oliviaisdolphin _.
Terrible customer service. I was getting some stuff for a last minute sewing project and went in about 10:00 pm. When I got to the sewing aisle the lady working that section gave me a very rude look like I was bugging her by being there. When I asked for some help with fabric she snapped "We don't get trained on the fabrics and you need to hurry up we are closing". Mind you this was a whole hour before they close. I decided to try to figure out the pricing myself and finally gave up due to the lady who continued to watch me while I tried to shop. I went back the next day and had a lovey older lady help me out with the fabrics.
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September 2022 by Elijah E.
it sucks, the employees suck, my girlfriend needed a new tire and it said online they had a tire center here, then at the front we asked them where it was and they pointed us to the back, we went up to the desk and had to wait almost 45 minutes before someone came to help us only for them to tell us they did not actually have a tire center or auto center. we waited around while employees just stood there doing nothing. walmart just sucks.
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September 2022 by Tamara H.
I'm not sure if it's the fault of Walmart as a whole or of this particular store; however, I'd just like to say that the grocery delivery service that's offered by this store is a complete and utter joke. (Walmart Plus pretty much is, too, at this point.) Basically, if you place an order -- then expected it to be delayed (sometimes clear into the next day) with minimal to nonexistent communication about when you'll *actually* receive your groceries. This has become the rule rather than the exception. I've lost count of how many times that I've had to contact customer service -- and, no, not to complain and demand to speak to the manager, but simply to try to find out when my items will arrive since all the website/app will say is "Preparing" (up until it's officially late, and then at that point they change it to "Delayed - Please Check Back for Updates". No estimated time of arrival, no tracking, not even a reason for the delay. Although I've learned from my "friends" at customer service that most of the time it's due to not having any drivers available. Fine, but -- why even offer a delivery time slot if you can't guarantee that anybody will deliver? Anyhow, DoorDash *might* bear some responsibility here because I'm pretty sure that Walmart uses DoorDash drivers; however, I'm pretty sure that Safeway also does. And while far from perfect, at least Safeway still manages to more or less deliver an order on time). The only reason that I haven't given up on using the delivery "service" (such as it is) entirely is that every time that I inquire about an order, they throw promo codes at me. So I'm constantly getting $10 off codes for this delay, or $20 off for that one. I never ask for these codes but I figure that I might as well use them (I mean, I do have to pay a 4-digit rent on a part-time salary -- which is the only other reason that I shop at Walmart) -- even though I'd 100% honestly rather just have my groceries delivered. Or at the very least, know when they WILL be delivered. By the way, while I'm more familiar with the delivery service and Walmart Plus, I've been inside this actual store a few times and...well, it's better than the horrible delivery service attached to/associated with it, I guess. But not enough for me to even "upgrade" my rating to two stars. I MIGHT say one-and-a-half, if it was an option (and I was feeling generous).
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September 2022 by Taylor Gregory
Went to recycle my phone, followed the step by step instructions on the screen. It decided that it couldn’t detect my phone inside the box and asked if I would like to try again. Then the screen froze and there was no way to get my phone out. I called the help number written on the kiosk and went straight to voicemail… This kiosk seems like a cool idea if it worked.. I had to leave my phone in there, hopefully it gets recycled properly.
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September 2022 by Laura L.
The person in the back named Stephanie is the RUDEST person I have EVER come across in my entire career. I highly recommend you stay away rom this store unless you'd like to be verbally assaulted by management and Stephanie who believes she is management of some sort. She needs to be fired. She almost made my coworker cry who is brand new to this company. If I could give less a 1 then I would. Now, on the other hand Tina the cashier is the sweetest person in this place. She smiles and I don't how she can when everybody around her are so nasty and negative! If you do happen to need to come to this store say hi to Tina!! Tell Stephanie to kiss your a** too.
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September 2022 by Daylina W.
Do not go to the Walmart on Union! I went to the that Walmart and at the money center there is a nasty old large women who is rude and gross and threatening if you ask her name, her name is JO!
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June 2022 by serg m.
The prices on the shelf are lower than what they charge me for. Would appreciate store credit at this point , this is not the first time
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June 2022 by Nathan D.
Lines are way too long and couldn't use self checkout because I had more than 15 items. Had to leave my cart and go elsewhere
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May 2022 by Alma G.
I've never had a bad experience at Walmart. You've got to read the labels because there's a lot of iffy stuff and most is from China. I'm not happy with the lack of cashiers however.
