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September 2023 by Bonnie Clark
Professional, kind and clear
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March 2023 by serg m.
I like Costco but when I order pizza at the kiosk and have to wait 40 min i don't like costco
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March 2023 by Robert B.
So was at Costco March 2. While at check out, I ask for the box and and the guy responded "we don't have any boxes". I walked over to the very next register, picked up a box and packed my own items. I swear the quality and customer care at Costco has really declined. How lazy are you that you couldn't take 5 steps to grab a box. You really really should be ashamed
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February 2023 by Ivan E.
We always have a pretty swell experience at this location but for some reason today the employees were very pushy and one worded question with aggressive tone and demeanor. The lady at the self check out named Sherri was the worst to say the least asked for a box and was told repeatedly to look on the ground very aggressively . Hope to see better service in the future . Just try n smile a bit !
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January 2023 by Sieg M.
Always great serviceClean and organized Supervisors , staff , managers are always friendly and professional..
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January 2023 by MrJusbnmi4lyfe D.
Great place, just need a another facility too many people in Tacoma, and that's the only only close!!!!
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December 2022 by Angelique C.
So many people on here complaining about the stupidest crap. "can't ever find a decent parking spot" "I was disappointed with their pot pie-too much chicken and not enough rue" Are you kidding me?? I've had mostly great experiences-employee pulling a pallet of cat litter off the top shelf so I could get some for their sale was a recent awesome thing. There's always disappointing experiences with any place, had a manager argue with me about the bacon bits because I thought they were in the fridge and they weren't and he called me a liar (that was hilarious and so unprofessional) but I don't write off a business because of one bad employee.
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September 2022 by Veado H.
I've been buying seaweed salad from Costco.I realized it says "may cause cancer and reproductive issues" on a sticker on the side.I talked to a manager who said "we don't know"I am disappointed Costco would sell sketchy products.Check your food labels to make sure there are no cancer risks.....
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September 2022 by Eric R.
I laughed my way through ALL the one star reviews. One can only imagine what it would be like to be married to these high maintenance bitches that are shopping at COSTCO! It's like they are expecting Nordstrom level accoutrements at a freaking warehouse... Not that they are far behind that expectation.To the bitter bitches that are pissed because ya can't treat retail workers like shit, hopefully ya won't come back. It was exhausting dodging your feral children with the three day old kool-Aid stains that congregate around the free samples anyway.This Costco is just like all other Costcos... they sell decent merchandise at a fair price with professional associates doing the best they can to make the operation run smoothly while keeping the majority of people happy and comfortable.
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July 2022 by Dannyn K.
I am a die-hard costco pizza fan. I usually just get a slice, but yesterday got a whole pizza. Each time, the pizza is made differently. This time, the dough was rolled so thin that the crust was inches thick. It wasn't even really "pizza"Really disappointed.
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March 2022 by L E.
I love Costco as a whole but this location specifically is TERRIBLE. 0 STARS! CUSTOMER SERVICE IS TRASH! I've been in multiple times. I live a few miles from a different location that I frequently visit I decided to give this one another try while I was in the Tacoma area. WRONG IDEA. Still the same experience I've had time again and again, the customer service everywhere in this store even the "greeters" at the entrance ALL terrible. Extremely rude, no manners whatsoever, let alone no greeting. God forbid they don't see you showing your membership, because they're too busy talking amongst themselves! then at that point they're in your face demanding you show them your membership because they missed it the first time since they were too busy NOT customer servicing. ITS THE BASICS that can make a huge difference. I would NOT RECOMMEND this location AT. ALL. TRAIN YOUR EMPLOYEES ON WHAT BASIC CUSTOMER SERVICE LOOKS LIKE.
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February 2022 by Darien C.
So many people complaining about trivial stuff....my god. Costco is a great company, great store with great staff, and always has been. I swear some people just like to hear themselves complain these days. Oh my, a busy parking lot! No shit, IT'S COSTCO. It's been like that forever, because everyone loves Costco. Don't want a short walk, stay home and order from Amazon like the lazy bum you are. I wonder how many of these whiny people take advantage of the extremely liberal return policy, using it to their advatage. I've seen it happen time and time again, and I will say this. IF YOU BUY SOMETHING FROM COSTCO TO USE WITH THE INTENTION OF RETURNING AFTER USING IT, YOU ARE A TRASH PERSON. You have no idea how many perfectly good products end up in garbage fills because of this, it's sickening. Costco is rad. End of story. Everyone complaining should head back to Walmart where they belong. They do not deserve the beauty, glory, and gracious prices that are Costco. Long live $5 roasted chickens and cheesecake by the lb!!!
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February 2022 by Reyna G.
A lot of Karen's on here writing there but hurt feelings. I've never had issues with employees nor the service provided. Yeah there hourly and don't care if you cancel your membership, in-fact im glad you did so less idiots like you in store. Complaining about overcrowded parking, well park away moron and walk! If you don't like the product then stay home and cook. One of the dumbest review I heard was a lame taking about bad service because she's Mexican, haha does this dummy not know there's more minorities working there? Overall it's a good place to get your shit. Yes overcrowded but keep it moving and leave.
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February 2022 by Aldhen A.
First of all, I did not pay $120 for a membership just for the workers to tell me that they cannot pull out an item from the stock shelves! What is this?!?? Is this how you treat your customers?!? I'm buying the item y'all are making money! So what y'all are tryna say is that y'all are just lazy to pull out a stock from the shelves because it'll take you 10-30mins!!! This whole management is the worst, get your employees to act right please. I'm really disappointed.
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January 2022 by A. Saint E.
It's ashame that not only do the customers not wear masks- or hey don't pull them down, they just don't have one on. Don't even bother trying to discuss this with the manager Shawn, short, caucasian male, 40's. He is the rudest man, so is Chelsea. After decades & thousands of dollars spent. The way I was treated by Shawn & condescending Chelsea- I almost cancelled my membership. They are some of the rudest people. Thank god I was able to find a real Mgr named Mark, tall with full dark hair maybe in his 30's. I was so upset and nearly in tears by the way Chelsea & Shawn treated and spoke to me like I was a piece of poop on their shoe. Utterly disappointed- it breaks my heart because I love Costco. I'm rethinking that.