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November 2024 by Keri Cunningham
Let me start by saying I have always absolutely loved shopping at Burlington stores. They sell name brand stuff discounted 50 to 80% off and they usually have a good selection to choose from. They also usually have an amazing selection of winter coats for me and my kids at such good prices you just can't find them that cheap anywhere else. That being said.... I went to this location for the first time the beginning of this year. I had just gotten my tax refund and desperately needed clothes for myself and my two kids along with a new stroller, car seat, household items etc. So as you can imagine my cart was getting super full and I had a good hour and a half invested in this shopping trip so far. Everything's fine I'm just minding my own business looking at stuff when out of nowhere the security guard comes up to me and tells me that his manager needs me to leave. I look at my phone and see that there is still a couple hours until they close and I asked him why I would need to leave? I hadn't done ANYTHING wrong! He continues to say that it's not up to him and he knows I haven't done anything wrong but that his manager wants me to leave. I have never been so humiliated in my life. Not only was it embarrassing but it also was a complete waste of my time and being a single mom with two kids my time is valuable. I paid a sitter to watch my kids while I went to shop so after I stopped crying I was just instantly pissed. How can you treat your customers like this? It was so wrong and it makes me curious if anyone else has had a similar experience? Lately (especially this year) stores have been so out of line when it comes to their customer service and stereotyping the second I walk into their store. This isn't the only store I've had issues with... Walmart I won't even step foot into anymore because of the way they treat me and harass me while I shop. Fred Meyer, Target, TJMax, Hobby Lobby, shit even the dollar store clerk was harassing people when I was there. So in conclusion, what used to be a form of therapy and way of relaxation for me is now a stressful humiliating nightmare. Sorry for such a long review but I needed to let it out lol. ?️??
I just wanted to add that I have been here since this incident and have had no problems whatsoever so who knows what that was about.
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October 2024 by Jackie G. LPN
Found name brand things at a great price
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October 2024 by SuzyQ1love
It's good but it feels like the shelves are always empty compared to ross
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September 2024 by velena bryant
Always a fave!
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September 2024 by Debbie Davenport
Love the store. Clean, neat, and well priced. If it was better stocked, I'd rate it a five.
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September 2024 by Paul Harper (Pablo impala)
Good prices good selection
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September 2024 by Anxiety Train
NOT A GOOD EXPERIENCE ?
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September 2024 by Cory Goseer
Where do I begin! There was a line of about 12 people and only 2 individuals working. They were slow and continued talking to customers as if it were break time. The one girl was more interested in taking her break as if that were more important than getting your line down. When 2 other girls came up we assumed they were going to start ringing up customers. Wrong….One was talking about a day off and the other one let the one female who wanted a break go. 5 people got out of line because it was so slow. This is not good for business. I’ve been in retail and that is not the way to be. Get it right y’all
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August 2024 by Nick L
Needs more attractions
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August 2024 by Jerbear
They have clothes
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August 2024 by Bonnie Brashear
Awesome
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June 2024 by hector luis rodriguez colon
Variety at a great price
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June 2024 by Damon Ludwig
I got a HUGE shirt for like 5 bucks. like 3xl
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May 2024 by D D
STORY TIME!! I was about to walk out of this store, Give a one star review where I complained about the young lady/person with the mermaid colored hair Having the audacity to get an attitude with me because I wasn’t magically able to mind read THEIR chosen gender or pronouns, So THEY said some thing ignorant to me And sent me on my way.Look…first and foremost, I referred to you as ma’am In an effort to be respectful because that’s the generation that I was raised in. Now if I was mistaken in my understanding Of what label you’ve decided to categorize yourself as, You could have nicely/gently corrected me. And I would have politely apologized and corrected my vernacular. I can’t tell you how many times I’ve had somebody think that I was a boy from the back because I’m so tall. But I didn’t jump down their throat and get an attitude as if they’d mortally wounded me. Instead I understood that understanding takes education. Otherwise you’re just going to spend your whole life taking offenseAnd playing the victim.That being said, My interaction with THEM, is clearly not the reason I’m giving this location five stars. I also had an interaction with a tall young man at this store, he said his name was Izaiyah (spelling?) He very kindly complimented The color of my shirt and brought a smile to my face. He offered his assistance without being condescending and snippy like the other person. It was a nice reminder that kindness and respect still exists amongst the 30 and under generation and that not all of them are so desperate to separate themselves from society, But rather, More like the young man Izaya, Work to create a sense of community. So I give him five stars, and I would give him six if I could. He probably deserves a raise. The other person I would give two stars, and that’s because I’m notMean enough to give that person zero stars. But I think that personProbably needs to repeat sensitivity training or whatever your HR department does to teach people how to behave towards other humans that are different from them. Going to give the store a 4, averaging the interactions. 6 for the young man and 2 for the young THEY. Thank you for coming to my TED talk. Next time I go to the store I will ask the young man how to spell his name properly and update this review.
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May 2024 by Hazel McAfee
Nice and friendly
