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September 2023 by Rayne G
I love stopping here for a shine up on my car but the ONLY thing I hate is them taping my back windshield wiper. It drives me crazy and I have to stop in the parking lot to pull it off before I leave. It's the ONLY BB I go to that does it and I hate it. Other than that, super nice people and nice car wash.
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July 2023 by Marcel
After a long trip, the front of my car was packed with bugs. The assistant that was by the gate instantly asked me to stop before the tracks and sprayed the car to clean up the bugs. And it worked perfectly.What I want to say, at this location the assistants are not going through the motions and to end up their work day, but providing the service that a customer can be grateful when the service is completed.Thank you “Bear Team”! ??
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June 2023 by Scotty
Risky place to take your car. The attendants cram so many cars in the wash so close together, so if one car stalls at the end, all the other cars hit each other. That happened to me recently. I was blasting my horn for about 30 seconds because the guy in front of me stalled. The attendants were not paying any attention and just let the belt keep going with cars about 5 ft from each other. The kids working there are good at turning the stop/go sign, but not much at watching out for their customers. I didn't realize it until after I got home, but my back bumper was hit by the car behind me. Just a scuff mark, but could have been worse if it was a fancy car.
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June 2023 by mtrainiertinyhouse
Ripped my windshield wipers off of my Xterra. Went the the manager and was told off. Not there problem. BS I love this world we live in where nobody takes responsibility anymore.
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June 2023 by carol nickels
Does okay cleaning the car. The machine at the end of the wash knocked the rack off my SUV. I had the attendant fetch it, they took a report. I never heard from the manager. The car wash on 176St has free vacuuming. Brown Bear requires you to pay.
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June 2023 by Matthew Benbow
Nice, new clean facility. Competitive prices. Super friendly staff. Why would you go anywhere else?! Highly recommended!
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May 2023 by Stephanie Sage
Love this Brown Bear! The staff is always smiling and helpful when you need them. I really love the remodel and especially the upgrade to the track system. It makes me feel much better because I think it's less likely to damage my tires and rims.The only thing I would change is a better rinse at the end. I used to drive a '10, then a '12 Prius, and now a '23 Mustang but all of these vehicles ALWAYS have soap left on them when they come out of the wash. Based on where the soap is left I would recommend a spray system from the back instead of just the falling rain like rinse you currently use. Overall it's not a big deal though. It would just be faster if I didn't have to park, wipe the soap, and then leave ?
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May 2023 by Kirui Stephen Varende
The car was place is great with very kind workers, guys who always smile and when the machine stops working they come and help very fast.This place has two lines for registration or checking in, but one washing place, which means one car at a time.The vacuum place is great but I see it a little bit expensive.The only issue I have with this place is the types of towels they give us to use, they leave thread and debri on the surface.
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April 2023 by Marie Shawntalina
Did you run out of soap or ceramic yesterday at the Parkland location? It was busy yesterday at this location. I get it, but I don’t believe I received what I paid for. I paid for the bright package plus ceramic; however, the “clean” package light was constantly flashing. When I mentioned this to attendant at entry, he stopped the belt and flipped a switch on the building. While inside the car wash, the ceramic light did not come on that usually indicates it’s being added. By the time I got to the end of the car wash, the “clean” package light was flashing once again thanking me. Of course, the receipt would not print today. I paid $21 for the bright car wash plus the ceramic addition. My car looks like a mediocre $12 basic clean package. This is the second time this has happened at Brown Bear and the last time.
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April 2023 by Will Abel
My truck always came out pretty clean from this car wash. However, I lifted my truck past the 7' height clearance for the wash so I can no longer use this one.
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April 2023 by Jed Wright
Easy access to the car wash. I have used this location a few times, I have never had a long wait. Just what you would expect from a brown bear car wash location. Quick and easy.
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March 2023 by Phillip S.
Honestly i'm not one too go out and write reviews unless something stands out clearly. the car wash overall looks nice but the staff, when i tried talking too them they all had a absolutely nasty attitude and i got the vibe that they didn't wanna be there. honestly don't know what too say.
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March 2023 by Bill Keen
Their wash is better than some others around the area. We've had great service usually. In the past, we asked the attendant to spray the back of our vehicle, which they did. Today, the attendant said they couldn't. Oh well, the car still came out clean.
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March 2023 by Zenotixs
Update: Originally I rated one star because the wash just seemed to smear the dirt on my car. Also Genny, i remember her name because she was rude, well, she was rude (called me whitewashed whatever that means)I came back thinking it was just tough luck, car came out a little better, however not amazing. I can tell the brushes are not cleaned regularly. And to top it off I grabbed a rag and I swear there were feces stuck to the inside of it when it was folded and i didn’t notice until i felt something gooey.Will not be returning
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January 2023 by Keith
Super clean car and the staff is smiling while you go through anyhow I love it
