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June 2024 by Marie Williams
Went in store last nite get cleaning supply n look color book but didn't have many choose from just 2 girls books grandson looking for one .
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May 2024 by antoinette mikell
This store has everything you want and need. It’s not crowded, but the prices are a bit on the high side on certain items.
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May 2024 by Jamie Alonso
First time at this big lots. Very large and great customer service
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May 2024 by Leann Dunham
I would love to see more employees on a registers helping the paying customers rather then them standing at the door signing up rewards members.
The reward should be quick service!
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April 2024 by Laura Douglas
Easy to find stuff if it was labled
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April 2024 by Marlayna “Marci” Franklin
Always new items
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March 2024 by taylor lang
I love this store and its prices. I can always find all kinds of beautiful furniture pieces, and for the most part all the employees are very nice and helpful. But a woman named Connie in this specific location was the most unpleasant person to talk to. Incredibly, just shockingly rude. I was interested in a gazebo that was out on the floor ( no price tag no name) I was a customer who was ready to buy. I asked an employee how do I buy and was prompted to talk to Connie in the furniture department. I told her I was interested in buying the gazebo on the floor and it had no price tag. She told me then to go online and find out which one it was. She also told me she was about to clock off so she could not help me. ( refused to ) She called another associate over sergi ( who tried his best to help me as he had the same issue on finding price tag.) he contacted his manager who helped us. I believe his name was Alejandro who is incredibly nice and also tried to help me find this product or nearby stores. Long story short. I ended up having to buy online while I was in store and had a really bad experience with this particular employee named Connie, this is completely unacceptable as a manager and a sales environment. I would never have someone like this on my team, she is decreasing sales and customer retention . Matthew, Sergi and Alejandro were amazing with great customer service. Thank you for dealing with me.
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March 2024 by Jay Fish
Great selection of items that I couldn't find anywhere and the Victoria is awesome ? in there customer service. Victoria should get a raise ? for all her hard work and knowledge of the store and inventory ?Keep up the great job Victoria.
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February 2024 by Roniel Tadoc
fine service
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February 2024 by edward jones
Great service, great people
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January 2024 by Myk Jowett
They won't let paying customers use thier bathroom. I can understand homeless people use them to do drugs. But actual paying customers? I am older and have physical issues that.....when I gotta go? I gotta go! For them to deny me? I'll take my business dolllar elsewhere. Isnt it a law that businesses within city limits have to have accessible facility's? Either way. Screw Bigots.
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January 2024 by Michelle LeDoux
Store is really messy, parking lot needs more lights
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December 2023 by Dean Campbell
For the most part it was an actually a good experience. I got what I was looking for at the price that they said I live by the one over in Tacoma and it just ain't even close to that one. That one was a lot better store
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December 2023 by Karen Ellis
I like shopping at Big Lots and I shop there frequently but I was in there the other night and was treated as if I was a shoplifter I understand they have a lot of problems with shoplifting but I'm not one of them I'm a customer who comes in and spends a lot of money there and I don't appreciate being treated that way you guys need to figure out a better way to stop your shoplifters then by making the legit people spending money in there feel like that
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November 2023 by D
Well organized and clean on a Friday morning. But like everywhere else prices are going up up up!