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January 2024 by Tara S.
I needed to return a gift and the person who assisted me was very polite, professional, and helpful. The store is beautiful and I felt secure as they had a security guard present. My watch was not working and she offered to provide me with an estimate. I am so happy with the service I received and would highly recommend this store.
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October 2023 by Roberto Cruz
I have been going to the Tacoma location for a few years now due to the amazing customer service. Anna and Steve have made my experience with Ben Bridge one to always remember! They have some of the best time pieces in the area (besides not carrying Omega - Ben Bridge corporate let’s make this happen!) and have always made my shopping experience one of the best! From amazing food dishes while waiting to great conversations had with my Ben Bridge family. Today I left with a new Hamilton Explorer and am stoked to get it out on the mountain! Thank you for always making my experience one to remember.
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October 2023 by Timothy Bronitskiy
Steve needs a raise. That guy is just amazing. It would be nice if the Tacoma store would have Omega, Longines, Grand Seiko, Zenith, Oris, Vacheron Constantin, IWC, Cartier, or JLC. I know it's a lot to ask, but I'm just throwing the ideas out there :)Overall, this place really feels very welcoming. I do most of my business with Steve, but I can 100% say that the whole staff here is awesome
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October 2023 by Linda Ausen
I went to the Tacoma Ben bridge very amazing experience. All the jewelers were very professional and helpful and allowing me the time for me to exchange a piece of jewelry and replace with another and allowing me to keep the sentimental value it meant to Me. Thank you!
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September 2023 by zombie food
My visit to this Ben Bridge location for a bit of watch shopping was an A+ experience. Steve was friendly, knowledgeable and willing to show me all the watches that I wanted to see (multiple times over, haha!) until I finally selected the right one. I would not hesitate to shop here again. Thank you!
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August 2023 by Jameela Parks
Anna was great and helpful! Excellent sales lady! Showed me some beautiful pieces but didn’t force me or seem to eager for me to purchase! I will definitely be back!
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August 2023 by Patti Gora-McRavin
Such great helpful staff! I needed help to find a solution for an unusual necklace that needed a new chain. Steve worked with me to find the perfect solution and I’m really happy with the result. This is a great place to browse without high pressure. Highly recommend.
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August 2023 by A. K.
What turned into a random stop to inquire about watch polishing for scratches became something more. Steve and the other staff as well were friendly with Steve being my main point of contact. His enthusiasm and customer service was over the top. Including following up after the purchase. The little things go a long way and I will be back to purchase more watch time pieces. The two I got that day were unplanned and still Steve was able to help with quality service and wrap the gifts too. I will be back when I am ready to acquire another Longines and/or Breitling time piece. I am glad I stopped by and it was my first time visiting Ben Bridge. I usually order online or I al in and out of Macys, JBLM exchange and so on. I appreciated the extra steps of customer service at Ben Bridge and with Steve. Steve is also a watch aficionado and it was nice to talk “shop” with another enthusiast.
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July 2023 by Kerri Palmer
Anna was incredibly helpful. I couldn't have found a more fitting jewelry for my wedding day without her assistance. Since I was going to be gone for a time, she safely stored my necklace in the vault. She is the finest, and I got just what I asked for from her.
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July 2023 by Elisa Stantsiyer
Anna was so so helpful! She helped me find the most perfect necklace for my wedding day. She was able to put my necklace in the safe as I was out of town for a while. She is the best and made sure I got exactly what I wanted
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July 2023 by Thom Kim
Ben Bridge has been my personal jeweler for 35+ years. I have complete trust in the quality of their jewelry, knowledgeable staff and workmanship.
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July 2023 by Miranda Carter
A perfect experience every time! I needed my ring sized they did a wonderful job!
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June 2023 by Kyle Ohashi
Steve Perry was patient, knowledgeable, and very helpful in picking out a Tag Heuer watch today.Great experience.
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May 2023 by Andrew Mohoric
Steve was great. He helped me find a watch that not only fits my work attire but also every day attire. No pressure and made my experience overall top notch. Went to a few different watch stores prior and hands down this was a much smoother experience. Will for sure be back.
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May 2023 by Oliver
Nina was amazing! So glad I chose Ben Bridges in Tacoma for my ring!!
