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7:30AM - 9PM
6110 6th Ave, Tacoma
Battery Stores
“There's a man that works at this store named Jason who is not only the kindest and most knowledgeable automotive specialists I've ever met at an auto mechanic store anywhere between California Michigan and Washington. I was able to make a 1200 plus dollar repair for less than $300 with the assistance of this store. Go here before the mechanic.”
7:30AM - 9PM
2901 6th Ave, Tacoma
Battery Stores
“I can’t say enough about the quality of service I received from this location, Jason helped me figure out what I needed to purchase for my car and went above and beyond helping me to understand. I am a women and usually get taken advantage of and this was not the case. In these times it is rare to find someone that truly cares and wants to assist. He has won my business for Oreileys. He deserves an award or a raise. Thank You Jason.”
“This store is awesome!! It was great when they first opened, it was like a store no one knew about. It was quiet, clean, and had that new store smell!! Now it's more frequented, but it's not a problem. The staff is super cool, and helpful, and make you feel like they care.Thank you O'Reillys Staff @ store #6203, keep up the good work!!!”
“Tiffany was my savior when my flashing engine light came on at 7p on Labor Day towards the end of an 8-hour road trip and no other nearby shop would run diagnostics. "We don't go outside at night because it's a bad area" said at least one grown man at a different shop to a panicking 20-something year-old woman stranded over an hour from home just as the sun was beginning to set. Meanwhile, Tiffany came out and helped without a second thought (even as it ACTUALLY grew dark outside). She knew almost immediately what we were dealing with, and discussed the issues -- known engine manufacturing issues with Hyundais, buyers beware! -- with me, pulled up the technical service bulletins and walked me through some of the info there, recommended a handful of local mechanics, commiserated, and helped make sure I could get home safely and knew what my next steps were! She turned a frightening situation into something manageable -- genuinely a hero!”
“Can’t remember the clerks name but he looks very young (although he’s 25 and has a kid haha). He was extremely helpful in testing my battery, and giving me pointers about my vehicle. His customer service was great, he’s very respectful.”
“The customer service we received was the best I’ve ever experienced. Nordstrom level for sure! Friendly, understanding and respectful. I highly recommend them for any of the services they provide. What a breath of fresh air In today’s retail environment.”
“As a past service manager. I used O'Reilly s all the time. As a current business owner with my own account. I use them still. I prefer to go in direct and get to see familiar faces to pick up parts. They've never steered me wrong. Keep up the good work guys?”
“On January 10th of this year, my old car wiper broke. The guys from this OReilly store were incredibly helpful to me. At first I chose a new wiper from the same manufacturer, but it did not fit because the latch was of a different type. The store immediately made a replacement for me and selected a suitable model, which, by the way, is very high quality. I'm already in California, everything works great. Thank you very much, you are awesome and really care about your customers”
7:30AM - 9PM
7214 Portland Ave E, Tacoma
Battery Stores
“Nothing negative to say about O'Reilly's these guys are always top-notch and always willing to help me and no matter what, have always done it with a cheri attitude despite the craziness. I bring my own craziness because I ask a lot a lot a lot of questions. But they can take it, it's kind of like a therapy session for both parties.
Would highly recommend giving them a call on all parts and pieces that you wish to purchase no matter what as they are very competitive and are very willing to get your business and maintain your business at a professional level despite how much you purchase.”
7:30AM - 9PM
3026 S 38th St, Tacoma
Battery Stores
“I came in Friday 05/25 within 6 minutes of closing desperately needing new Windshield Wipers. I came in needed Windshield Wipers and didn’t know what to get or how to even install them. I was greeted by a gentlemen that didn’t seem to want to help me at all, just not worthy of his time. Also, he wouldn’t help me look or install because they close in 6 minutes.
Roosevelt then stepped in and asked what kind of car, year, and model I had. Roosevelt recommended a pair of windshield wipers that happened to be buy one get one free. Roosevelt grabbed those for me and also installed them for me. Roosevelt helped me with in 4 minutes. I greatly appreciated Roosevelts Customer Service and Satisfaction.
I would come back just for Roosevelt. The other associate that was there could learn a lot from Roosevelt.if it wasn’t for Roosevelt I would have had a horrible experience going to this location. If Roosevelt isn’t a manager at all he should be promoted to store manager.
Thank You so much Roosevelt!”
Battery Stores
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Battery Stores
“First time ever calling this place, if you seconds ago, and that guy is so respectful with the most amazing manners! I own multiple businesses, and I was impressed!”