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June 2024 by Rick James
Great place to shop for auto parts/needs with very helpful personnel!!!
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June 2024 by Projectrd1 NW
Just because y’all wanna be lazy doesn’t mean you get to lie to customers and tell them that there’s only 2 employees working so you can’t do a CEL scan because you’ll get wrote up for it, I was literally a gray shirt at 3 diff stores that has never been a policy
There’s 2 people on shift for that reason, so 1 is available to go out for those services
It wasn’t even dark out
Still hours away from sun down
You just wanted to be lazy af and not do your job
Will not deal with that kid again period
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June 2024 by Charles Walker
The employees were very helpful.
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April 2024 by Danny Galindo
Fast friendly service they went above and beyond to help me get what I needed.
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March 2024 by Chance Johnson
Worst customer service I've ever received in a parts store. The girl at the counter acted like she had no desire to try and help me get what I needed
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March 2024 by Andrei Most
Good,professional,service.
Highly recommend.
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February 2024 by Dawn Love
Well I can’t give them 5 stars because I had to visit 2 stores today. Talked to a girl on the phone about a part and was told they had it, so I drove my poor running vehicle over there to pick it up, only to be told they didn’t have it at that store. That was the Pacific Avenue and 112th st store. A bit frustrating.However, after I was told they didn’t have it, I called the store on Bridgeport drive in Lakewood and the representative was very nice and didn’t have a problem whatsoever with physically going to check the shelf to make sure the part was actually in store even though it was about 20 minutes til closing time , and he even held it for me at the cash register so it was quick and easy for me to pick up.112th street store would get 2 stars today and Bridgeport would get 5 stars.
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February 2024 by Jason Keele
The store on 112th and Pacific was really good they've got great customer service there
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January 2024 by Tamra Cooper
So helpful....the darling girl that answered the phone was so calm and sweet she was able to locate my product for me to come pick up. Thank you so much.
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January 2024 by Ira Dran
MELISSA is a SUPERSTAR. She was EXTREMELY helpful gathering everything I needed, and triple checking everything I needed before I left. She demonstrated a level of knowledge I wished every member of the store had.The lady is incredible, best customer service I've ever had there. Round of applause for Melissa. Thank you again!!!
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December 2023 by Corey L.
I hate writing reviews for bad customer service, especially when I can understand some places having staffing issues. But what I won't tolerate is discrimination towards customers. I came into the store to buy wiper blades for two cars. I found what I needed, and waited at the counter for assistance. There were two checkout stations, but AutoZone does not have clear "designated lines" for service. They have a bunch of little trinkets stands, and customers get to stand in a jungle of these little stands waiting their turn. I was standing there while the two counter representatives helped two people in front of me. No one was in line; I was well established as the next customer to be served. I can forgive the wait while they helped these people, there were some stupid questions being asked, but they did their best, But what I can't forgive is me standing there in front of the counter for ten G%$#&*m minutes holding $150 worth of product waiting for an opening just to be cut in line by a young woman that spontaneously burst from an aisle and cut in front of me. Your representative knew I was standing there yet nearly tripped over his feet and barley containing his excitement at talking to the well endowed yet possibly underage young female. Adding insult to injury, what I'm assuming was your shift manager was literally pacing back and forth between the two service reps, in a way in which I can only call creepy, yet could not help a waiting customer with an obvious final purchase. It felt like the creepy manager spent his time looking at the female associate, while the male associate was uber-focused on the female customer. I finally dumped the wipers on a trinket kiosk after being ignored and walked out. I was pretty annoyed as I was on a tight schedule and trying to get to an established appointment, so my anger and disgust is intensified, however it was still incredibly insulting to be ignored lie that, and I pray you don't end up with a sexual harassment lawsuit from the either creepy voyeur manager or the leg-humping employee working that day. So what should have been a 5 minute visit turned into a 15 minute waste of my damn time, and a resolute commitment to never visit an AutoZone again, reinforced by the realization that I can buy the same wipers at WalMart for about $15 cheaper. So yeah, maybe good job hiring bad customer service. or whatever. However, I would check the little man boy drooling over the blonde girl, that should be a HUGE warning sign, look into it.
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December 2023 by Julia Myers
Courtney is absolutely amazing !! A genuine hard working individual that went out of her way to help and educate me. Thank you:))
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November 2023 by Katie Shizzle
Great store for car and truck parts. Staff is very knowledgeable and helpful. Thank you Autozoners keep up the good work!
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November 2023 by marty pangelinan
The service is accaptionally great. The cashier is very informative about the product I wanted to get.
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November 2023 by Courtney Armijo
Great place to go for your auto parts needs manager is the best and very helpful
