-
September 2022 by p boehlke
I've been here a few times for futons but this time I went in for the sofa frame. It is spectacular and a beautiful piece of furniture but the best part..... Amy told me how easy it was to build and she was right! It really couldn't have been easier. Literally 8 bolts. Great store and amazing options!, love it!!!!!
-
February 2022 by Dana D.
The worker is nice, knew the product. Only issue is when looking at Langley Sleeper New Model we were told it was $1200 but online it says $999.99. Everything there was $1200 and up, even the small sleepers ran up to $2400. Very pricy place but great quality.
-
September 2021 by Jen Love Tillotson
New to Tacoma and looking for a nice futon for my son’s bedroom, I ran across this place quite by accident. We arrived just as the store was closing for the day, but Amy graciously welcomed us in and showed us the great selection she had in stock. After finding the right setup, Amy spent time helping us find the cover and explaining how to keep the piece in good shape for years to come. The whole time, she was totally attentive and so friendly - such excellent customer service I wish I needed more futons! Lol! The next day, we were trying to figure out how to get the furniture home, out of the blue she phoned to offer to bring it over. We were so happy and surprised by this - she really went the extra mile and then some, and we were so thankful for this unexpected act of kindness and generosity. We will absolutely be back, and I would highly recommend shopping here to anyone. If I could give her a hundred stars, I would!
-
September 2021 by Stephanie Bender
I purchased a futon 7 years ago from Amy and had an excellent experience (quality, customer service, etc.), so when I had a second futon mattress that needed to be replaced in a matter of hours on a Saturday afternoon, I knew who to call. Amy had the Wellspring Supreme in stock so I made my way there and back in time to have my Airbnb ready for my 5 pm guest. Zero smell from the new mattress and cover. Amy's 45th Street Mattress Encasement is so much better than the one I bought from a big box store - it's protective on both sides! I like to flip my mattress frequently to keep it fresh and in good condition, and this cover will make that process a breeze! I make the trip to Amy's from Olympia - it's so worth the trip!
-
September 2021 by Stephanie Bender
Amy saved the day! I purchased from Amy in 2014, so when I had a futon emergency, with a guest checking in at 5 pm today in Olympia, I knew who to call! Amy had a Wellspring Supreme mattress in stock (my guests love this mattress - years in they love it) and hooked me up with a 45th Street Mattress Encasement - so much better than the big box store encasements! This encasement has protection on both sides, making the essential flipping of the mattress a breeze! As others have said - great selection, home run customer service. I'm so grateful!
-
September 2021 by Stephanie B.
I purchased futons 7 years ago from Amy and had an excellent experience (quality, customer service, etc.), so when I had a futon mattress that needed to be replaced in a matter of hours on a Saturday afternoon, I knew who to call. Amy had the Wellspring Supreme in stock so I made my way there and back in time to have my Airbnb ready for my 5 pm guest. Zero smell from the new mattress and cover. Amy's 45th Street Mattress Encasement is so much better than the one I bought from a big box store - it's protective on both sides! I like to flip my mattress frequently to keep it fresh and in good condition, and this cover will make that process a breeze! I make the trip to Amy's from Olympia - it's so worth it! Thank you, Amy!
-
August 2021 by Nee Blondie
I think it has been year's since I have gotten a good night's sleep, until now I visited Amy's store and I'm so glad I did bought a mattress and in just one night I knew that I finally found the right mattress for me and my husband. I love sleeping in . Amy knows everything about the product's in her store so just ask. Great experience. Will recommend to everyone and will be going back for any of my mattress pillows and the heavenly bamboo sheets.
-
June 2021 by Shannen Noark
LOVE this place! I am not the best at fashion, but Amy is, she showed me a few great tricks for picking clothes out, and gave me her expert opinion on a few things too! I hit a great sale, and I will definitely be going back.
-
June 2021 by kyle koehn
Great selection of futons to try and feel.Wonderful friendly service.
-
June 2021 by Katie Payne
Amy goes out of her way to make sure her customers get what they want and are satisfied!
-
June 2021 by Monya T.
So thrilled with Amy & Casual Comfort in Tacoma! Amy is kind and courteous and knows her product extremely well. She tells you what to expect and that's exactly what happens. The prices are awesome and the products are beautiful and well built. So grateful to find a small business to invest in who provides the personal touch. I highly recommend this business!
-
March 2021 by Patricia Herlinger
Great service and they had the perfect futon. I love my new futon it fits perfectly in my tiny apartment.
-
January 2021 by Gradea Tossbag
I have loved my mattress for years now. ! Thank you very much. Best futon I've ever had.
-
November 2020 by Buddy Keller
WOW! Great costumer service. My wife and I can't be more thankful for the service we received from Amy's Casual Comfort on 6th. My wife and I highly recommend this local business to anyone looking for great costumer service and furniture for your home. Thank you!
-
October 2020 by Emma Teixeira
What can I say? The service was extremely friendly and informative. I went in with no knowledge and left with a very good understanding of the product.The product itself has exceeded our expectations. Easy to put together and absolutely gorgeous. Not to mention comfortable!My husband and I were browsing $200-$500 futons online when we noticed Casual Comfort's website. We went in simply to look but as soon as we sat down on the display futon, our budget ran away.We special ordered the exact color and style of frame we wanted and put it on layaway for a week until it arrived.Worth. Every. Penny. American made mattress? Heck yes! Supporting a local business? Really just the cherry on top!Thank you for your help and my new favorite piece of furniture! We will be back for some of those awesome pillows soon.
