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October 2024 by Brandon Boyd
Weird experience, probably owing to poor automation. I made a same day appointment online for a 3:30pm workout. When I arrived the place was closed with a note that said open at 4pm. Still no one there at 4:20. I only made the appointment a few hours prior and it may not have been seen by any human, still... a weird disconnect. Will modify this review if I am able to get inside.
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November 2023 by Bonita Todd
Im not gonna lie…. I was pretty out of shape when I first started here and I def had no idea what I was doing. It’s been a few months and not only have a lost quite a bit of weight, but I’ve gained so much muscle! The staff are all really fun and helpful people… I cannot say enough about this place. If you’re on the fence about trying it out, don’t be! I wish I would have signed up sooner ?
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October 2023 by Chris J.
If this post was written before August 2023, I would give it 5 stars. There has been a change in ownership since and unfortunately has left me to give a negative review of this studio. I would give 0 stars if I could. TLDR: I would NOT recommend this studio with the current ownership that does not respect its customers. Don't waste your money here. I was a member here from September 2022 to August 2023. For most of my time, the trainers were fabulous and (previous) ownership was engaged/communicative. I would have continued to attend this studio, but my job forced me to move out of the state. Due to my job change, I informed the studio that I will not be renewing my contract and to cancel my membership at the end of my term. I signed a 12-month contract back in September 2022, so my last payment should have been in August 2023. Well, September rolls around and I notice a membership charge on my credit card. I originally asked the owner I was in contact with before what the charge was for. The previous owner informed me that the studio is under new management and to ask the new owner. So, I called and sent an email to the studio asking about what the charge was for and to help resolve the extraneous charge. Fast forward 3+ weeks and I have yet an email or call back regarding the extraneous charge. The fact that I am getting absolutely no response about this from this studio is mind-boggling. Common courtesy and customer service does not happen at this establishment (anymore).
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October 2023 by Chris J
If this post was written before August 2023, I would give it 5 stars. There has been a change in ownership since and unfortunately has left me to give a negative review of this studio. I would give 0 stars if I could.TLDR: I would NOT recommend this studio with the current ownership that does not respect its customers. Don't waste your money here.I was a member here from September 2022 to August 2023. For most of my time, the trainers were fabulous and (previous) ownership was engaged/communicative. I would have continued to attend this studio, but my job forced me to move out of the state. Due to my job change, I informed the studio that I will not be renewing my contract and to cancel my membership at the end of my term. I signed a 12-month contract back in September 2022, so my last payment should have been in August 2023. Well, September rolls around and I notice a membership charge on my credit card. I originally asked the owner I was in contact with before what the charge was for. The previous owner informed me that the studio is under new management and to ask the new owner. So, I called and sent an email to the studio asking about what the charge was for and to help resolve the extraneous charge. Fast forward 3+ weeks and I have yet an email or call back regarding the extraneous charge. The fact that I am getting absolutely no response about this from this studio is mind-boggling. Common courtesy and customer service does not happen at this establishment (anymore).
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October 2023 by Rizwan Awan
Do not give them your card on file .. I canceled my membership over the phone, they on their end paused it for 30 days ..Then start charging it again after 30DaysI noticed this in my credit card statementWhen I called them, they saidThat I had asked them to only pause it and not cancel itThen when they told me they will cancel itThey sent me to collectionBad business
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June 2023 by Tyler Ferris
This place is awesome. HANDS DOWN the best customer service and training you can get. sadly it didn't work out for me because I myself couldn't afford it and have major life issues but the trainers whenever I was in the neighborhood would always check make sure I 'am ok. Sarah is one of the best people you will ever have the chance of knowing trust me
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April 2023 by Adam Miranda
Sarah helped get me back in shape finally this year! Way cheaper than personal training and it's a fun workout with the trainers at 9round!
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April 2023 by Beza Semu
Best workout program, amazing trainers with great energy! Only 30 minutes for a very effective full body workout! I highly recommend 9Rounds Tacoma!
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March 2023 by Drew Kepner
This is the place to get the very best workout in all of tacoma. It's a fun place you want to come to as opposed to feeling like you have to go workout. Great experience highly recommend!
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February 2023 by Bruce Thompson
9Round and the trainers here are amazing. I have worked out with the owner personally and he always brings the energy! 30min workout and the workouts change daily. Also having a personal trainer always takes the guess work out of form and if I'm doing things correctly! Highly recommend this gym!
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February 2023 by Fred Diezil
Great place to get motivated. Sarah is the best ?.
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January 2023 by Victoria Molina
I was so bored at the gym and this gym has saved my life! Workouts always change, only thirty minutes, and I get a killer workout!
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June 2022 by Chance H
I was getting so bored and stunted with my gym workouts then I found 9round! The workouts are different everyday and the trainers push you to be better each workout. I’ve never been more fit in my life, highly recommend 9round!
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June 2022 by Rod Cory
Started 9Round a couple of months ago. The 30 minute workout is fantastic. My heart rate always averages over 130 for the 30 minutes. The trainers make sure to keep you moving between the 9 stations with V-Ups, crunches etc. They make sure to teach technique and will engage in some speed punching. Try it, you’ll be addicted! One of the best workouts in Tacoma.
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February 2022 by Kathleen Woodson
K is amazing! Check out 9Round Tacoma! She will give you a HELLUVA workout!!!
