This 7-Eleven store has improved significantly over the years, with staff now being friendly and helpful. Customers appreciate how the staff greets them when they walk in and are willing to explain how to use services like loading money onto prepaid cards and cash app cards, making these processes easy to understand. The store has been cleaned up, and the overall environment feels safer, even in a less-than-ideal area. One reviewer highlighted the manager's patience and understanding when they had questions about playing the Lotto and payouts, which was satisfactory. Another customer expressed gratitude for this location's ability to load prepaid cards, noting that other nearby stores often cannot do this, which is inconvenient. They also suggested that the store should put signs on the door and Google site if certain services, like loading prepaid cards, are unavailable, to prevent confusion. Overall, this store provides helpful service in a safer, cleaner, and more welcoming environment.
I found the manager of this store to be very patient and understanding when I presented her with a problem I was having understanding how the Lotto was played and about the payouts. She explained everything to me to my satisfaction!!
March 2023
Great location, staff is always friendly, store an get a bit disheveled.
November 2022
Thank you to this location. For being able to load my prepaid cards here. Other Tacoma locations always say their machine is down or that they don’t load those cards. Very inconvenient for the customer . They should put a sign on door and on their google site that they don’t offer that service.
