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“World class service!!! This spot gets 5 stars and I'd give more stars if I could. Shout out to Ramon and Sammy for helping me out! I came to visit from California and I went to the Yakima store to upgrade an iphone but wish I would of come here instead! My experience at the Yakima store was horrible! The associate there charged me an activation fee gave us the iPhone 14 and told me to back up the old phone and it would be a easy transfer. Well it wasn't easy and required an associate assistance. No way I was gonna be able to figure out why the new phone kept giving me "not compatible SIM" msg. So I rushed to this location and thank goodness it was still open! The staff here are friendly and knowledgeable. Ramon (the manager) explained everything thoroughly. He was patient, efficient and kind. He was able to figure out the situation. I wish the Yakima location would have taken the initiative to make sure the phone works before leaving the store rather than focusing on the sale. Where I come from customer service is key! It usually bring customers back! So when I visit again this will be my store! My experience here was AMAZING!! I appreciate the help Ramon and Sammy you guys were awesome! Have a blessed year ?”
“Today I confirmed once again why I continue to do business with this store. They continue to go above and beyond their call of duty when it comes to customer service. What a crew! A special shout to Esteban, Rossy , Rebecca and Sandra! You guys exemply why there is still some corporate America employees. Thank u so much!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I had a wonderful experience today at the Sunnyside WA AT&T Store today. I was traveling, my phone broke, and this was an urgent time sensitive situation. Sales rep Maria S. assisted me, and she did a marvelous job. I've been an AT&T customer for 15 years, gone through multiple in store upgrade experiences, and this was far and away the best ever. Maria was extremely knowledgeable, personable,and professional. She went the extra mile to help me with my urgent situation and smiled the whole way through, being very patient with my endless questions and I know she was sincerely looking out for my best interests. The exemplary treatment by Maria makes me an AT&T customer for life. THANKS MARIA!!”