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“I just had an amazing and exceptional experience with this DHL location. Thank you Will for being professional, knowledgeable, dedicated, and humble with your clients. Will assists me with my international shipping. It was my first time using DHL for international shipping. It was a very smooth and easy process. I appreciated Will's patience answering all my questions. Rather than rushing through, he took the time to provide a remarkable customer service. He went above and beyond to assist me with my shipping. Definitely I recommend this location 100%. Thanks again, Will, for your kindness.”
“Paul has great customer service skills he is a jolly fellow. The space could be tight to get in. The parking is limited for larger rig best bet would be on the street at the shipper and receiving rear side of the builing. Please note it's a $$ 250 fine for parking in Auburn street, night time it's fine cause the parking enforcement are sleeping. There's a truck stop near by 6 miles south on 167 which charges 25/day for parking, there's also a fuel stop at hwy 18 (76 fuel stop) ; only fuel no parking. Plenty of food nearby walking distance 1 mile and a small local casino, banks, Lowe's etc..”
“I went to get a picture blown up last minute, because my guy that I usually go to ended up canceling on me. I took in my frame they looked at it and printed out my picture and it fit perfectly like a glove. And it wasn't an arm and a leg just for the photo I'm highly impressed by their customer service as well as the urgency that they provided to me, knowing that I had to have it done within a couple hours. I am not going to take a picture of the photo only because it has sentimental value, but they did a great job.”
“Very nice, helpful group of employees and owner. I have always had great experiences both at this franchise and one I still have in AZ. If you are unable to make it in, you got a helper to check your mail for you! The employees truly go the extra mile here.”
“Everyone was professional and unloaded in a timely matter. Lots of room to back up to docks. Reefer loads check in by door 55 on back side of building and dry loads check in by door 1.”
“The manager let me share my story while getting my items ready for shipping. She took care of everything and knew my items were my dad's and very sentimental in value!”
“Emerald Express is a good company and I've enjoyed working with them. They work hard to be the best in the business. I can confidently recommend them for your transportation needs.”
“Best place to pick up the load! Management is obviously doing an excellent job, easy check in and out, easy to back, everyone is super nice and drivers get in and out in less than an hour. I've checked in hour and a half before appointment and got the door right away!”
“Superb customer service from Carlos. Keep people like him employed, he is a breath of fresh air in a stuffy service industry. Thanks Carlos! Keep up the great work.”
“I've shipped things here. I have mailed things here. USPS, FedEx, Printing service. Always been very nice and they know what they are doing. Plus there's a good convenient store next door.”
“Just got here to load a run to Spokane. Shipping and receiving is ver y nice and professional. The hostler driver backed my trailer in for me since I was a little hesitant on back in. Thank you to all you guys ?????”
“I stopped by to get pricing options to ship a package out of the country and the woman working made it easy to see what options would be best. She was personable, kind, and took great care to make sure I could choose the best option. I’ll definitely use Auburn Postal Center in the future for mailing packages. It’s a great one stop shop!”
“Just stopped in to ask about a personal mailbox and got a document printed.
The purple shirt-wearing guy that helped me had the best vibe, and honestly, the morning & last couple of days have been sad, stressful, annoying, etc.
This UPS store employee somehow lifted my spirits.
I don't know if that's his real personality, or if it's hos "customer service persona" either way, he seemed genuine & i got the impression he actually enjoys helping people.
(I withessed him help other people too)
The other employees seemed cool too, I didn't really interact with them.
As far as services offered, they have a lot.
Anyway, thanks again for the information today, and I hope you all at the store today have been told you did good work today, (and everyday, I imagine )
Thanks for showing up today & inspiring me to ne more outging at work”
“The gentleman helped me select the proper shipping materials and best price available and even helped cover up old labels very helpful I went definitely go back there again”
“Just wanted to say Thank you to KELLI for her amazing customer service. We had a big project and she stayed with us and helped us all the way through. Couldn’t have done it without her. I giver her 10 STARS!!”
“Temu is a scam the employees I want to say the manager Kat an the man Bernard sorry I’m not good with names they both play Pokémon and where hella cool they help me with everything and they need a raise because the call centers don’t know what there talking about ! I appreciate these two employees so much !”
“Okay... It's 2021 and I'm still going to a print & ship center to print things. You'd think I'd just invest in a printer, but I haven't. And I probably won't. So that's why I'm super thankful for this FedEx location! I've come in here PLENTY of times to print, and a few times to ship some things. Service has always been really great and kind. Printing is a breeze and is decently priced. Computers are quick, printing is quick. It's an easy process and payment is simple, and contact-free. It's in the Commons Mall parking lot, so there's plenty of parking as well. Thankful for FedEx for making my life easier!”
“I can't believe how far this store went to make my marketing materials amazing!!!! The staff here is awesome and I love coming here. Far far better than other shipping options or even other fedex stores in my opinion.”
“Mikayla was amazing! Her customer service was above and beyond. She worked hard to make sure everything was correct on my freight delivery. She also listened to the issue without interrupting even though the problem has nothing to do with Estes. Thank you!”
“Shoutout to employee #116817 (according to my receipt, I apologize I didn't get their name) but they were very patient and helpful in shipping our flowers next day air.”
“I use this FedEx store very frequently to print business cards, flyers, large posters and more. The staff is always incredibly friendly, helpful and provide wonderful customer service. On top of that, I’ve always received high quality products. Thank you to the staff for being so great! I love this place.”
“These guys Win the prize for the quickest unload at any freight company unloading me in the whole US. For that I give you 5 stars . only 4 hours . thank you guys”
“I'm in this location several times a week and the staff are always friendly and helpful. They have helped me out in a pinch a few times and I am very thankful for them. I will literally travel to this store even if I'm closer to another location just to see a friendly face! Thanks for all you do!”
“The staff is always polite and quick to get you taken care of. No matter how long the line it never takes long to get service. Great employees that seem like they care and move quickly and efficiently to get you taken care of.”
“The service was prompt, and the customer service was excellent. I did feel a bit hurried at the conclusion when signing the agreements, but otherwise, the service was outstanding.”
“Loveliest post office experience ever. Sometimes the folks who work at the post office are really helpful. This was one of those times. Thanks for your help Fernando!!”
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“Received a text that they were 10 minutes away and they showed up pretty much on time. Easy set up of my bike and cleaned up afterward. We live on a steep hill and these are the first delivery guys that didn't complain about it. They were on time and quick. I was really eager to get started on my new Peloton.”