10AM - 8PM
10416 156th St E #106, Puyallup“Went in to test mattress for an RV. John was very helpful and answered all our questions. My husband called ahead and John was very informative on the phone as well. I highly recommend John for any questions or concerns anyone has about any mattress issue or matter.”
“The owner of this location is absolutely incredible, he was kind, personable, very funny, extremely knowledgeable, and had amazing deals. Though we didn’t get a mattress today when the time comes to get one we will come back and see him.”
“Great customer service. She is easy to talk to makes u feel comfortable. Doesn't try shoung things at u that u are not looking for. She keeps u updated with deliveries. I will definitely come back here.So glad to see the same person at the shop. Another great experience I was in and out with my box spring in 15 minutes. Thanks again”
“Some friends of mine thought with my back the way it is, and beings I am 84,Suggested I get a pillow top mattress. Beautiful matteress, except, no one realized outside of Mattress Firm, thatMattress would weigh about 200 lbs, for a Cal King and be 18 inches high, so needed a step stool to get in it. Finally called Kenneth at Mattress Firm place and told him what happened and he got right on it for me. Well be having a Serta with the pillow top effects, but not nearly has heavy or high. It will be delivered on Wednesday. Thank you so muchKenneth for all your help. Really appreciate that someone looks out for the older generation people also.Thank you.”
“Very professional and helpful.I've been under alot of stressfor the past 6 months and she handled me well.I also was able to pick up the mattress cover from the warehouse in Sumner a day earlier without my invoice and that was very helpful as I had gone to Seattle and was able to get on the way home saving a trip back down the hill.A nice gal there too.”
“Very knowledgeable and informative! John was very friendly and helpful, and gave us a great deal on a mattress set. We felt like he helped us find the best mattress and pillows to suit our sleeping style.”
“I was impressed with Laurie’s knowledge about the importance of REM sleep and how to customize a mattress to get optimum benefits. I would highly recommend Mattress Firm to anyone needing a new mattress.”
10AM - 9PM
1919 Auburn Way N Suite 3, Auburn“Such a great experience, definitely exceeded our expectations & made our visit quick. Same day delivery made it much more easier for us too. We recommend to any new buyers, definitely worth it. Thank you again!”
“I recived the Best service from Kenneth he is super knowledgeable and had me test out all types of mattresses until I found the best for me. I totally recommend this store.”
“We stopped here yesterday afternoon and had a great experience! John was very helpful and super knowledgeable he made sure we found a bed that we would love and gave us a great deal. I definitely recommend you stop by if you are looking for a new mattress.”
“The staff was very friendly and helpful. My husband and I both have bad backs and they helped us get the perfect bed that is comfortable and cooling. I highly recommend them for any new mattresses.”
“The delivery was perfect. On time, quick, and complete. They took care and made sure I knew how to use all the recliners functions. The recliners are perfect as well.”
“The staff was very friendly. They had a great selection of all different prices and various payment methods. The furniture was all high quality. I have purchased several different bedroom sets from them and have always had a wonderful experience.”
“My wife and I were greeted by Judith when we came in and was helpful in showing us the Power Lift Recliners. Judith was knowledgeable about the chairs and we quickly found one that met our needs. Mary, the store Sales Manager stopped by and chatted with us for a little bit. Everyone was extremely friendly and helpful. Thank you.”
“Charlie was a great help in finding exactly what I need and wanted! He went above and beyond for me!Thanks Charlie! I'll be a forever Mattress Depot customer!Thanks”
“Excellent customer service at this store. Helped us view our options. Tried out each mattress and picked one. Price was solid. Doable. Will recommend to family and friends!”
“We had a great experience. We ran into an issue with 1 of the couches after 1 year of use, and Oleg + Ludya were excellent & sorted it all out with the manufacturer. Thank you so much QF.”
“Awesome experience. Did not feel rushed, and the employees are super attentive and helpful. Explain everything in detail. Tried out the beds, and they were awesome. I ended up walking away purchasing one.”
“I absolutely love working with this company. They actually go above and beyond to make sure to assist you in everything. From answering your questions, helping with decision making, all they way to customer service. I am so happy that we found this company. We will continue to do business with them in the future. Thank you.”
“I have been buying beds from this place for years. Excellent customer service, the best prices, Great quality with fast efficient delivery. Won't go anywhere else. Shop local!”
“Very good experience delivering here. It's a little tight entering this business plaza, but there's plenty of space to dock provided that nobody is docked in front of you. The guy with glasses that came to assign me to a door was nice and he actually helped me with the docking which was incredibly thoughtful. Very good man. Wish there were more like him in this world.You wait at the side of the "Hanes" building as shown in the picture. When you turn left to enter the dock area, go all the way down, make a left, and back up to park next to the "Hanes" office. Someone will come and grab you. Make sure to go to the Crate and Barrel receiving door and ring the doorbell to let someone know you're here. You will see the office in the corner juat before making that left turn into the docks.Someone will come grab you or assign you to a door. I came at 5am (appointment was at 7am) and they came and assigned me to a door at 6am. They unloaded the 25 pallets in about 45 minutes.”
“William was very helpful and patient while we tried all the different beds. He asked questions to get to know us and actually picked out the exact mattress we ended up going with! Great customer service. No pressure sales.”