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November 2024 by Nazar Kot
Part I got was broken not usable, and they close from 12:00 to 1:00 for lunch which I found out after coming there for the second time at 12:30
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October 2024 by Eduardo Torres
Attention! Terrible service! They use misleading advertising! Don't buy here, they don't help you! I will never buy here again!
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September 2024 by Stefan Davis
Sold me the wrong parts,and some parts that didn't work.they told me the parts were tested.now they won't answer my call,and they hang up every time I call.ill never buy anything from these people
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March 2024 by Vlad Palanciuc
Beware when ordering parts from them, they will just say about anything to make the sale, I was assured the part will be present in a day then they get it a day later and call me at about 10am to pick up the part, I told them I was on my way only to find out they're closed from 11 to 12:15 pm.Not even correct hours if you look the sigh.The lady that responds to the calls is super rude and will yell at you if she doesn't like something, she also doesn't present herself to what her name is.To whoever is running this they need extra training and have better disclosure about their hours of operation and invest in some better signs.There was a guy on the parking lot waiting for his part about 90 minutes whoever is interested I have the video.
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January 2024 by Junior Transmission Repair
We have had multiple bad experiences purchasing from LKQ. Delivery does not come when they say they will deliver, once they finally deliver your part...days late.. it turns out they send you the incorrect part, now you have to send that part back and wait who knows how long and deal with the angry client who was expecting their car back. Recently called on a Friday where I'm given a price of $30 delivery supposedly was going to be on Monday, I call Monday because the part never came in and they said I didn't have anything ordered, even though I had a quote number which they gave me and was apparently incorrect. Now I have to make another order that supposedly was going to come in on Wednesday. Never came in so I call and they say no order was placed...again. So they try to place me another order this time for a supposed new part of over 600 dollars when originally I was only going to pay 30. Overall super frustrating, not reliable whatsoever and a total waste of time.
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December 2023 by sharaf alarasi
Don’t buy parts from them because I buy parts from them then they give me wrong part plus when I called them they hung up to my face two times
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November 2023 by Daniel Zelsky
Worst place to buy parts. Sold wrong part and don't accept returj
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November 2023 by Breanna DelaRosa
Invest in robots to replace warehouse workers. Very slow for shipping and receiving ?
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November 2023 by Marko Oviir
The last two times I have used LKQ, the wrong part was pulled. Currently the facility is closed for an hour as I try for th second time to pick up a part during business hours.
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August 2023 by Aleksandr B
Sumner, WA absolutely not professional workers ordered a fender liner for 2016 Subaru Crosstrek received a fender liner for 2012-2014 Subaru Impreza, and the workers assured that these are the same parts. As a result, I lost a lot of my time when I took the parts and when I returned it( two round trips.) since this order was a customer pick-up.Not recommend
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June 2023 by Topher Hall
Very negative experience. Volvo Needed window for a car show was told by Theresa it was in stock, available next day late afternoon at the latest, then Theresa called and said it wasn't available until Monday (short handled). I received a call Monday morning it was ready. Drive 45 mins and what was waiting for me was the complete wrong one. Called Theresa back to let her now and ask why or how this happen. She hung up on me. Took NO responsibility.If you can avoid lkq please do. Worst company in Portland. I also have it received my refund.
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June 2023 by Toph
Very negative experience. Volvo Needed window for a car show was told by Theresa it was in stock, available next day late afternoon at the latest, then Theresa called and said it wasn't available until Monday (short handled). I received a call Monday morning it was ready. Drive 45 mins and what was waiting for me was the complete wrong one. Called Theresa back to let her now and ask why or how this happen. She hung up on me. Took NO responsibility.If you can avoid lkq please do. Worst company in Portland. I also have it received my refund.
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May 2023 by Kendra Fowles
Purchasing from LKQ is frustrating and wastes time. Called what I thought was a local wrecker, patched through to some national line that was clueless. “I need left rear door glass for a 2018 Chevrolet Cruze.” So they asked what type of car? My answer: “2018 Chevrolet Cruze, left rear door glass.” And then they asked front or rear? Repeated a third time. Credit card info was a painful two minutes - and I’d like to add a different person to pick up the part. Nope, LKQ cannot do that, whoever pays must pick it up and their system will not accept an additional name. I asked why the total is $5 higher than the online quote? That’s for a $5 customer service charge but that isn’t disclosed.Called before heading there at the estimated time, listened to several minutes of LKQ advertising while on hold. Nope, part isn’t ready. Will it be ready tomorrow? Maybe. Can they call me when it’s ready? No. Apparently the $5 surcharge isn’t for any level of customer service.Never again.
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April 2023 by Bob Hillier
Prices are way to high for a salvage yard they don't pay much for cars and they make more than buying new when all done
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April 2023 by AK Designers 200
The worst place to get your parts. Ordered couple parts over the phone come to pick up completely diferent where given. Waisted time and money. I wouldn't recommend them to anyone.
