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March 2024 by christopher rullan
Jiffy Lube in Bonney Lake WA is the ONLY place I go to get my oil changes. Every time I come in, the team is always great to deal with. Curious, Informative, nice and always sociable.
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February 2024 by Chris Brenes
Super friendly and funny and helped my daughter :)
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February 2024 by Nicholas Greene
I showed up right before they closed their doors. Kevin and Dawson made sure to make time for me and started working right away. I was in and out in no time.
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February 2024 by Anna
Jill and the mechanics that worked on my car today were amazing. Another place had messed up my oil filter and they were beyond accommodating and made sure the problem got fixed. They turned a very frustrating situation (someone else messed up my car, NOT them) into a pleasant one at the end of the day because they were so kind. The mechanic came in on his day off, and he was so knowledgeable and calm even though a stressful situation.will never go to another oil place besides Jiffy Lube. Thank you ?
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February 2024 by Mohamad Elmoussa
They guys there change my oil and air filter in no time good service
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February 2024 by Shannon Burger
I went with my friend there for an oil change on her vehicle. Neither of us had been there before. Everything they were about to do was very well explained to us. The guys there were very nice and even had the oil we needed delivered when they saw they didn't have what the vehicle needed. In the end we were also given a coupon to bring the price down for the total cost. It was a great experience and I recommend them highly. They were very quick and very polite.
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January 2024 by Matt Fields
The technicians were extremely helpful and friendly.
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January 2024 by Walter Workman
Always treated me good
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December 2023 by Sarai Israel
Overly expensive, valvoline was $20 less for the same service and that was with a filter change. Didn't ask me if I wanted my filter changed I guess it was clean enough to not be changed. I used a coupon and still spent over $100 for my oil change since I have to use full synthetic with one extra gallon. I've had my van a year now had about 3 oil changes never paid over $75 until coming here. The man doing my car was quick and friendly the lady had a terrible attitude. Won't come back here again.
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November 2023 by Аліна Балдич
I'm a regular customer at this auto service for my oil changes, and I'm consistently impressed by their welcoming staff and speedy service. I want to express my gratitude for their excellent work, and I wholeheartedly recommend their services to others.
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October 2023 by Melissa P.
Back again for my regularly scheduled oil change, this time I was met by Jonathan, Kevin and Dustin, who were friendly, upbeat, and professional. I was in and out in no time at all. I really like that every time I go there all the service techs are welcoming and you can tell they love what they do, they all get along and work together to get you serviced and on your way fast.
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October 2023 by Armen Agadzhanov
Meggan was terrific today. I didn't need an oil change but a tire pressure check and she provided me the best customer service with a smile. I will be back because of her. She is absolutely a keeper.
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October 2023 by Chloe Andersen
Great experience. Got me in and out fast. Pointed out a few things I probably want to get fixed, but no hard sell, and very transparent with pricing.
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October 2023 by Sonya Dietz
Most of the crew seemed young and inexperienced. The one girl asked about starting my engine and they hadn't put the oil in yet, didn't know where to find the air pressure requirements for my tires on my tires, and they couldn't figure out how to get my air filter out to check it. I was very leary about starting my engine or driving away. I pulled over to make sure everything was tight and nothing was leaking.
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October 2023 by Danielle Conn
Went to jiffy lube in Bonney Lake, since that’s where I live. First off the young kid was extremely rude because I was over my mileage as if he was belittling me. I am a single mother that has 2 jobs and very few days off, of course my car is going to go over mileage. I also asked if they could change out one of my blinkers and they never did. Once my oil change was done, went home and dumped oil all over my drive way. I went to jiffy lube in Yelm and was told the thing that held in the oil was barely even in and that’s why my car was leaking. I call the jiffy lube in bonney lake and asked if they would clean the driveway since the did not properly service my car. I live in an HOA community and will be fined. They said no, and if I get fined to send it to them and they might cover it. I asked for a manager and never heard back. Will never go to again and I tell anyone I know how bad my service and experience was.
