9AM - 5:30PM
1066 S 320th St Bldg K, Ste E, Federal Way8:30AM - 5:30PM
3450 S 344th Way Suite 110, Federal Way“Excellent Service for years through this agency! Today I had the pleasure of working with Rachelle In customer service … she deserves a big holiday bonus!! She listens, she’s respectful and she gets the details right. Great skills!”
“Jeff Ward and his team have always been extremely transparent and helpful. I appreciate their responsiveness to any questions I've had and highly recommend using them as your insurance agent!”
“I’ve been with Gustafson insurance for years. Every time I call, the folks there are so pleasant. It almost doesn’t matter who you get! Most recently, June helped me out. Even though I felt I was calling with a complicated request, June was so helpful and friendly. She both fulfilled my request and got the paperwork back to me in record time. I love this company and of all insurance carriers, these folks are by far the most pleasant to work with.”
“The only reason why I am putting 5 stars is because Marina went above and beyond with her job. She fixed an issue that I have had with the company since my first bill. She helped with that, was super respectful about my response times, and she triple checked to make sure that the issue was resolved. This woman right here deserves a raise or something. I know I already thanked you Marina but seriously thank you again.”
9AM - 5PM
33434 8th Ave S STE 105, Federal Way“It’s so helpful to be able to call and get help right away. Mary is “her own phone tree” and was able to take care of my needs immediately. It’s so refreshing to talk to a person and the fact that she is so delightful makes it even better!”
“I called to get proof of insurance cards. They had them ready by the time I got to their business. They also have help me get in touch with people in the claims department after an auto accident. I work, and my time is limited. So they acted as a liason for me. Wonderful people, easy to get ahold of, and you ask for help, and they get it done immediately! I have even had Sharee email me back on the weekend. I was expecting a response on Monday. She takes good care of her customers.”
“We have been so pleased with the service that State Farm and Gerry Moody's office has provided for us since 2001. Mariette who is on staff there has been especially helpful and patient throughout the years explaining and answering questions. I so appreciate the outstanding service we have received for both our home and auto insurance.”
“I'm a first time buyer and was so stressed about it Jun was the best worked with me and made me feel comfortable. I really appreciate him and would suggest him to anyone. Thank you Jun”
9AM - 5PM
2913 5th Ave NE #102, Puyallup“Fidelity in Puyallup was a pleasure to work with during my transaction they answered all of my questions and consistently kept me informed I would recommend using this title & escrow company”
“I am starting my own buisness and soutsakhone does everything she says she is going to do. She called us back promptly and did not leave us hanging. The way she explains things she is easy to understand and she makes it easy. Definitely am sticking with her”
10AM - 6PM
8910 Main St E Ste E&F, Bonney Lake“Michelle is a wealth of knowledge in the commerical insurance game.
If you're looking to access the best insurance at the lowest cost for your company Michelle is the resource you need to reach out to.”
“Jon is by far one of the most knowledgeable insurance agents I have ever met. He truly understands how to properly protect his clients and will go to bat for them when the time arises.”
“Been with the office for about a decade and with State Farm for over 25 years. They are thorough, responsive and take their time to answer questions. My claims have been minimal but they have been a partner along the way in the process of restoring my vehicle.”
“My experience with PNW Insurance has been outstanding. State Farm denied me general liability insurance on a vacation home I own. Kelly of PNW diligently shopped around and found a great liability insurance to cover this property. THANKS”
8:30 AM - 5:30 PM
1903 SW Campus Dr, Federal Way“My name's Joseph & I've been fortunate to have met Tekoa... She has been extremely professional, very informative & I always hang up the phone with her feeling "GREAT"... There have been times, I spoke with agents that were rude, & spoke in a condescending fashion... Tekoa's patient, & thorough with her responses... To be honest, I believe she should get a raise or promotion.... Thanks for taking time to read my review...”
9AM - 5:30PM
8116 112th St Ct E Ste. B, Puyallup“My previous agent left the insurance trade and we were placed with Horizon Insurance Agency. This was actually a blessing for this agency is very much customer focused by providing excellent knowledgeable customer service on all insurance products. As an Insurance Broker they provided us with several options that fit our insurance needs and budget but explained everything in layman's language that made us feel extremely comfortable in the option we selected. Everyday has a gift in it and being placed in their hands was the gift for that day!! I rate this agency and my agent and staff with 5+ stars!!”
9:30AM - 5:40PM
32700 Pacific Hwy S #7, Federal Way“I really like this place because they really do find you the cheapest affordable made to fit your needs kinda insurance.. I've been with them off an on since I was a younger driver lol.. quick easy over the phone works for me..”
9AM - 1:30PM 2:30 - 5:30PM
903 E St SE, Auburn“Came in to get my international driver's license for my upcoming trip to Japan to drive the go carts. Theresa helped us with the process which was super easy. You fill out a form, they snap a photo($15), you pay $20 for the license and we were out of there in 20 mins. The store is so spacious, clean, and welcoming. They have a lot of travel books, travel essentials, suitcases and travel agents (you have to make a reservation in advance) to help. Overall, it was a friendly and welcoming experience if you're planning your vacation.”
“I have been a client of Ambers for a few years now and i just LOVE her! The whole staff ia knowledgeable but she is a dream! Knows her stuff and isn’t boring or swatting things in ways i don’t understand. 10/10 HIGHLY recommend!”