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March 2024 by Shell
Friendly, efficient, and maximized our return, as well as gave great advice for next year.
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July 2023 by Kate Templeton
Norm did my taxes, I sold a home and with all of his years of experience he never asked the original purchase price of my home, so instead of having no capital gains I was taxed on the full sales price. This was a 16k mistake, so 4 months later I'm still waiting for my refund that has not yet been reviewed by the IRS. I will say the manager, Nancy, was very helpful in filing an amended return. With that said will think twice about who I have do my taxes.
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April 2023 by Steven Lengenfelder
Fast, friendly and understanding service. I came in 30 minutes early and left before my originally scheduled time. Got my taxes done even with some extra stuff I had promptly and she answered every question I had. Will always come here.
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January 2023 by Jessi S.
I was very stressed trying to get here in time, only to see the employees walking out and turning of the lights over an hour before the posted closing time. I arranged to leave work early just so I had time to get here. Very disappointed, I asked the two woman walking out why they weren't staying open for their full posted hours and they ignored me and continued walking to their car. Disappointing.
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May 2022 by Pamela Johnson
I like that H&R block lets you drop your taxes off and calls you when they are ready.
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March 2022 by Nicholas Sauve
Susan Ervin is the best! She consistently does a phenomenal job and is a pleasure to be around! Everyone in the office is very polite. I'm always in a better mood leaving, then I was before walking in.
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March 2022 by Brock Shanefelt
My tax person was very helpful and nice.
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March 2022 by Ralph Prets
Price was more than I've paid in 20 yrs of filing
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February 2022 by Jl B.
I have been using HR Block for years. Sue Ervin is professional and always covers every base to get the maximum refund. Communication is thorough. I could not be more happy with her accuracy and professionalism. I highly recommend her as a tax preparer.
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February 2022 by Cindy Schell
The process seems smooth for the customer and preparer.
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January 2022 by Valdemar “Dreki.Vee13” Schreiber
Norm was very knowledgeable and has tons of experience, even helped my husband and I on they best way to file next year!
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September 2021 by Brittany J.
Been waiting all week for my appointment no call no text no answer please don't waste your time with these people
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May 2021 by Danae Christian
I have been on Hold For over 2 hours i have spoken twice with a rep the first one named Ashley Said she was transferring me over to to a tax professional who could go over why information was processed incorrectly. Then I spoke to Charles. Who was technical support for programming he was definitely not the person to talk to. Obviously i asked for a supervisor and now have been on hold for 40 minutes with no time promised as to when someone will answer my call. We cannot get in touch with IRS & now NO ONE From HR BLOCK !!!They are not making life better one block at a time or whatever their MOTTO is. With it being Tax Season how much could it of cost them to have an integrated CALL BACK OPTION.I have Free Filed For years and never had an issue until this year. They revamped the program and was really prompting the options to choose a payment process vs free filing.I Feel they are pushing for people to have to come in by submitting taxes improperly.
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April 2021 by Jim Bright
Felt more like a good friend/ family other then just a client or number. They took time to explain everything to me.
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April 2021 by Jessica McCafferty
Don't let Norman touch your taxes he doesn't know what he is doing. He's messed up my return and my ammendment. I've called for 2 weeks trying to get help fixing what he did and no one in this office knows what to do. I've scheduled 2 appointments and when I get in there they send me home saying they are too busy. All I want to do is claim my recovery rebate credit it's not that hard! If he would have listened to me the first time I was in there we wouldn't be having this problem!
