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August 2024 by Skylar Linden
If you take your car here you deserve what's coming to you
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July 2024 by Jeremy P
My experience with Carrolls was very disappointing. I understand that repair shops have to make money but the parts markup was ridiculous, if you need to make more money, increase your labor cost.
First, I was quoted a reasonable price, but still high, when I went to pick up my car the price jumped a couple hundred.
Second, the price markup was crazy high on parts, the parts (OEM) were almost the same or even double the price from a dealership. Found 12 online part suppliers that had the parts that were half of the dealership prices, not to mention that all the parts were discounted, bring the total down even more. I would say that Carrolls has a 60-80% markup on all their parts, or they need to find a better part supplier. Labor was fairly reasonable, at $140hr. Would not recommend unless you're willing to pay for premium pricing on standard OEM parts.
Was overcharged over $350 of what it should of cost.
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July 2024 by Tiara Miller
They always do good work at the best prices I have come across! Thank you Guys!
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July 2024 by Randy Badass
Was very good mechanics in the shop would recommend them to all very great job on my vehicle
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June 2024 by Gaydeane Alexander
Best place to take your car...Aaron is very down to earth, $ are great & He stands behind his work. I won't take my car anywhere else !!
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June 2024 by Eat This
Aaron Carroll is a truly a beautiful human being.
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April 2024 by Kevin Nash
Great work for a reasonable price! Outstanding customer service too!! I don't take my vehicles anywhere else.
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April 2024 by Hank Brown
I've never had a bad experience with Aaron and Chris. I've have known them since High School and was one of their original customers before moving out of state for a while. Now that I'm back in the state of Washington, I wouldn't take my car anywhere else.
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February 2024 by Kurt Koehler
I recommend this place they take care of business they are very reasonable priced
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December 2023 by Jeni Gates
Aaron & guys are good at what they do. They are honest & don't inflate their prices. Easy to schedule.
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November 2023 by k
They were so sweet and helpful. They were able to tell me exactly what was wrong with my car. And helped me in a time crunch. I would highly recommend them to anybody.
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October 2023 by Chasity Wilson
Thank you for helping me with my car issue, definitely will be back.
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September 2023 by Zach Rawson
Hi is your Sumner shop available for rent now? Looks like all the cars are gone and out of there
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September 2023 by Kathleen Jones
Aaron is awesome. It's nice to finally find a respected, honest, hardworking group of mechanics. Honest and reasonably priced. Thanks for taking such good care of our JEEP.
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September 2023 by Cheri Wherley
Great service here!!! Highly recommend this place!
