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January 2024 by Margaret Harnett
The package arrived on time and in good condition
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January 2024 by Jagdeep Randhawa
I have used them a few times to ship items that are either not available in Canada or have tempting deals south of the border. The account setup process was super efficient and they have always sent me a 'parcel available for pickup' notification within the hour of packages being delivered. After account setup, you just use the address they provide as the Receiving address for your item.Furthermore, whenever I have walked into their store, I have always found a pleasant and courteous employee on the other side of the desk. Their charges are pretty reasonable too at $4 CAD or USD
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November 2023 by Gordon Wedman
Never a problem here.
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August 2023 by SLY WHITEGUY
WOW! This paint job looks Great! Very noticeable from the Road!
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June 2023 by Courtney Pipke
Wish they would have another location at the other crossing as moving and going to this location will be difficult. Such ease and security using them every time for 5+ years
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February 2023 by Andre
Great quick service, friendly staff and they take Canadian dollar at par. Opening an account online is quick and easy, received account confirmation in less than an hour. They will email you a notice when you have a package to pick up. Highly recommend if you are looking to save some money on shipping when purchasing items from the USA.
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December 2022 by Lee Cunningham
Always have friendly helpful people on the counter. Well priced and convenient location at the border
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September 2022 by Jaren Jansen
Great people! I could not get across the boarder due to the covid bs. I had to arrange another shipper to go pick it up for me, but I needed to attach new shipping labels. I asked the folks at SH if they could print them out and tape them on the box for me, and although this is not a service they normally provide, they were kind enough to make an acception for me.Thanks Ship Happens
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September 2022 by D S
We have been utilizing Ship Happens (Sumas) for about 20 years. In the beginning, it was a small business which was run by "Lisa." From the start, she provided excellent service and was always willing to go the extra mile. We once ordered tires and when we arrived in Sumas (from Canada), we realized that the tires had been dropped at the local UPS store instead. Lisa loaded us into her personal car and drove us to the nearby UPS store where we received our tires at no additional cost. This is a small example of the small town, personal feel of this business. Lisa knew the names of our small children from the start and always asked how they were doing over the years.The Ship Happens website is very current and always displays the hours of operation. They have a clear update for this Easter weekend and concise instructions for border requirements. This business was the first of its type in Sumas and over the years we have watched many others come and go. Their CDN to USD conversion cost for packages is next to none. We have only experienced the best service here and we highly recommend them for your shipping needs.
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August 2022 by Frank Ewald
You guys are fantastic! Thank you so much. It's been over 7 years that I've been getting incredible service from everyone at Ship Happens and I so appreciate it. Keep on doing what you're doing! And see you soon.
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July 2022 by TNT MOTO
Always polite. Reasonable rates. My only wish is that they had lockers for 24 hr pick up
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May 2022 by Bill Nogg
On my adventure north into Canada I stopped by Ship Happens to mail a package. I was in a bind with no box or packaging materials. Ship Happens packaged up my item and ensured it would arrive safely. The customer service was excellent and I observed how they treated several other individuals who walked into the store. Each one of them received the same exceptional customer service.
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May 2022 by Chris Griffin
I popped over the border from Canada to pick up a package on April 1 that had been sitting there for about 4 months due to changing Covid requirements. There wasn't the slightest problem getting my shipment and the two staff members were the friendliest, helpful people I've ever met.
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April 2022 by Damian S
We have been utilizing Ship Happens (Sumas) for about 20 years. In the beginning, it was a small business which was run by "Lisa." From the start, she provided excellent service and was always willing to go the extra mile. We once ordered tires and when we arrived in Sumas (from Canada), we realized that the tires had been dropped at the local UPS store instead. Lisa loaded us into her personal car and drove us to the nearby UPS store where we received our tires at no additional cost. This is a small example of the small town, personal feel of this business. Lisa knew the names of our small children from the start and always asked how they were doing over the years.The Ship Happens website is very current and always displays the hours of operation. They have a clear update for this Easter weekend and concise instructions for border requirements. This business was the first of its type in Sumas and over the years we have watched many others come and go. Their CDN to USD conversion cost for packages is next to none. We have only experienced the best service here and we highly recommend them for your shipping needs.
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March 2022 by Gareth
Always impressed by their care, and service. Mistakenly shipped a low value parcel to them instead of directly to me in Canada, and with the border testing requirements, just not worth going to pick it up. They assisted me immediately in arranging for its return back to Amazon.Some of these comments are unfair. The entire way their business had operated for years was changed overnight by no fault of their own. The labour and time needed to collect $5.00 from someone in store at time of pickup vs. arranging an international shipment to get parcels into Canada for you is staggering.I am so looking forward to all this being over, and being able to make my regular trips down to the States again for my parcel pick ups, and Mexican food. Thanks Ship Happens!
