{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
10AM - 1:30PM 2:30 - 5PM
1610 Lafayette St, Steilacoom
Post Offices
8:15AM - 4:30PM
1313 Thompson Cir, DuPont
Post Offices
“We visited this post office to get our passports. Leon, the post master, was helpful, polite, friendly and has excellent customer service. We tried a few others but you could feel the level of stress and lack of politeness. Even hearing the other employee talking, she was so nice and patient. I really recommend this post office for both appointments and walk-ins like us.”
“Super busy, but the staff there are rockstars! Especially when I made a huge mistake at what location for my kids passport appointment. I wrote a review for the receipt they had given me...and if you see this one I hope you know it was a great one <3 I put all your names on. It takes a lot of patience to do what you guys do...and hope you know that we appreciate what you guys deal with each day!”
“The employees at this location are always so nice. I went in to send my passport renewal application and I didn't really know what I was doing. Brittney didn't even second guess, just started assisting and literally filled everything out for me. So thankful she was willing to go above and beyond because I was stressed it do it wrong.”
“This post office is one of the best! Went here with my family to do passports, which is pretty stressful. But, Deija,Tanay, and Melinda were so nice and helpful. They made the process less stressful. Everyone here gave great service and treated us so kindly. Most of all, they are so patient! We love this place and will definitely come back!”
“This is my favorite Post Office! I just love the atmosphere and people. I have become quite fond of Diane Barnes. She is always so positive and helpful! No matter how much stress, she never lets it show. I wish there were more people like her in this world. Such a ray of sunshine.”
9:30AM - 1:30PM 2:30 - 4:30PM
9040 Reid St, Joint Base Lewis-McChord
Post Offices
“I wasn’t home to sign for my package. I looked up the address and saw the negative reviews and was annoyed but I came in and got helped by Chris, he was very professional and helpful.”
“It is the holiday season, the busiest time of the year, there’s only one window opened, one staff covering a very long line.I have been to other locations in the past, I’ve never seen only one window open in the holiday season. I hear other staffs working in the back.I feel quite bad for the only one staff working.Such a long long wait”
9:30AM - 1PM 2 - 4:30PM
735 5th St, Joint Base Lewis-McChord
Post Offices
“I've had good experiences here, always been treated with respect over the years by all employees. I just time my trips between their required breaks or lunch, and everything has been chill. The wait is usually only a couple of minutes for service.”
“Bekka and the other gentleman at the front desk (Rafael I believe) are extremely helpful! It took multiple attempts, but they didn’t give up and worked together to find a piece of mail that had been redirected somehow. Great customer service!”
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
“I miss Arnie, he was always kind and helpful to me. But he's gone now, today is Thursday, Feb 23, 2023, and not even a holiday, and this post office's window NEVER OPENED TODAY. No staff, no explanation was posted. No one to take PO box rent payments, sell stamps, or collect payments to mail packages. Our locking mailboxes on the street are constantly getting broken into; we need our PO boxes and services. My issue is with their bosses: What is the postmaster trying to accomplish? Alienate and drive away customers? I feel punished as a Steilacoom resident, Mr Postmaster. We are 6000+ residents here who need this Post Office to remain open and functional.”