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October 2023 by Scott W.
Probably the single worst store I've ever been to! I think even the dollar tree is better! The pharmacy is so screwed up and has no idea what they are doing! Tell us your prescriptions are ready and then they aren't tells you to wait for a half hour and then it takes two. Then they give you the wrong prescriptions. It's just such a joke. the 20 year old manager can't do a thing, but say sorry! It's like Joe Biden is running Bartels!
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May 2023 by Marcy R.
OK, so I went in to get milk and I ended up also (trying to get some Spitzer) Well there is something wrong with the bar code on my license and it wasn't scanning. Then come to find out that the Spitzer not my license per say... I still hope. We even had some one else scanned there license to see if it would work. The license was fine! It was the Spitzer.! And with only 2 ppl working and about 8 people in line and one woman over in the picture developing area, that woman started getting upset that she wasn't being helped. All the while the one cashier is helping everyone in line and one other cashier a younger female. She can't sell alcohol, and every one was buying, I had to give up with the Spitzer because of the bar code was not scanning on the box even some on Else's ID the Spitzer still did not scanned. Some people we'r asking if there is a way to just put in the bar coad, and he said no that he couldn't do anything at that point it had been a good 20min. So I gave up and left. I just don't understand why it was left to the one guy in the store with no back up help or resources to help with the bar coad on the Spitzer I would like talk to the manager to find out if there would have been anything that could help This is the first time coming to this store, there need to be more help for these kinds of situations.
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March 2023 by S J.
Probably our least favorite pharmacy other than the Rite Aid up the road (which is slow, but at least open). They constantly have strange hours. Sometimes closed on weekends sometimes open. And without fail I will get there when they are taking their lunch break and shut things down. If you're only going to be open crappy hours, the pharmacist can eat on the job. I absolutely hate this pharmacy.
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September 2022 by Mike James
I would give ZERO stars if possible. These people are TERRIBLE.Booked a vaccination for 10 am on a Saturday. They called me to cancel at 9 am the same day because “they ran out of the vaccine I had scheduled for”. Not only did their poor planning disrupt my schedule, but they now want me to reschedule a date in the future even though they said “ we don’t know when we will get more”.What made matters worse is the lady from the pharmacy was rude. This person always has a poor attitude and is rude. Others have echoed my sentiments.I will be leaving Bartells.
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September 2022 by Google user
I would give ZERO stars if possible. These people are TERRIBLE. Booked a vaccination for 10 am on a Saturday. They called me to cancel at 9 am the same day because “they ran out of the vaccine I had scheduled for”. Not only did their poor planning disrupt my schedule, but they now want me to reschedule a date in the future even though they said “ we don’t know when we will get more”. What made matters worse is the lady from the pharmacy was rude. This person always has a poor attitude and is rude. Others have echoed my sentiments. I will be leaving Bartells.
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December 2021 by Kevin P.
The Barthels drugs pharmacy must rate in the top 10 worst pharmacies in the country. With a line a mile long one person at the cashier handling everyone in line and the drive-through. Explain that one to me. The manager was called for help at the cashier, this manager looked like he was still in high school and did not have a drivers license, all he did was answer a question and walk away. It sure would've been nice for him to chip in and help the people behind the counter. Zero customer service. If I could give a negative rating, I would. Please go to the pharmacy at Hagans.
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March 2021 by Terri K.
I have been going to this store since they opened. I have gotten all my pictures done here. Today was the 3rd time my order was not right. I told the cashier. She went and told another cashier whle talking about me and the transaction. I overheard them. I told the cashier I didn't appreciate the service and I won't be back. She told me to take my services elsewhere. Very dissappointed in the new employees. Rude and not friendly at all. I wont be back. So simple to hire nice people and not rude little twits!!!!!!!!!!!
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July 2020 by Bettina A.
Love this store! The staff are always very helpful and kind, and the pharmacy is top notch. I don't know who the reviewer is who had a bad experience but in my 14 years shopping here I've never had an unpleasant experience. Could have been a bad day for that person (or for the reviewer)?
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April 2019 by Denea C.
This is the slowest Pharmacy I have ever been to. EVERYTIME it is at least a 15 minute wait at the drive through even if you are the only car. The women that works the window usually is slow, rude and not at all helpful. I dread coming here at this point.
