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March 2022 by Heidi S.
Would give them no stars if I could but this will do. The owner has told my brother that she had sent out numerous letters about him owing money he got two of the supposed five she sent out. She left him a message and was very rude I was told by the person I talked to last month after I paid what was owed there was nothing more owed until the 22 of this month. He now has a bill from her for $80 for notices that were never sent. He got no phone calls from anyone there and they had his number. She was rude to me also this lady shouldn't have a business if she can't do things the proper way. I owe them money also and have gotten no letters or anything from them but she wasn't happy and let me know she wasn't when you get nothing from them how can you pay anything. She's mean and rude and just because she is wanting to sell everything from people that are way past due doesn't mean you take it out I. The people that are trying to keep up with their payments.
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September 2021 by Stephanie Snyder
I have had a storage unit in this facility for over a year now and am very happy with it. My unit stays clean and dry and it is easy to get in and out of the facility. The owners are very friendly.
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September 2021 by Z Marcinyshyn
Clean facility, excellent staff, & reasonable rates
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October 2020 by Tyler Marcinyshyn
Clean facility, excellent staff, & reasonable rates
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November 2019 by Wendy Mikkelsen
I have used this storage facility for over 2 years. I have found them to be amazing in customer service. I highly recommend this storage facility.
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August 2019 by Robert Reed
When I set my account up, I asked to be on auto pay. I rent 2 units from this company. It was not set up with them. (Fine) But then I got a call I am past due with 2 late fees. I was reasonable and requested just 1 to be waived since there was some miscommunication. She responded saying no and left with the snarky comment "Go ahead and read your contract before you leave a review"
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August 2019 by Patricia Cairus
Used these for over 6 years, never had any trouble and staff was always polite and accommodating.
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August 2019 by Brandon S
The people here can be very rude. It's a storage unit, it's not hard to have even decent customer service. Not happy with this place.
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May 2019 by Sarah S.
The guy working here is a liar. Beware. Plus you will be charged without knowing. We never even used this storage facility. Don't do business here.
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September 2018 by Rob Biggar
Nice folks, I have rented from them twice.
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February 2018 by George Grambergs
Ok,for a storage place.
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December 2017 by Ukno me
Always had nice customer service. Reasonable rates and decent facilities.
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September 2017 by Danielle Titland
NOT nice people. Susan, the owner - RUDEST person EVER. Also, whoever the office person is takes up the ONLY parking spot near the front door - making all customers walk across the parking lot to get in. Washington - the rain here, last time I went in I got soaked in the rain. So, rude & no respect for customers.
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June 2017 by Maddie Rae
Friendly employees. But very upset they can't refund me the $90 I spent on a storage unit I had for ONE day and didn't even use. Something popped up & I had to cancel my unit the day after purchasing.
