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October 2023 by Joleen Hill
AMAZING!! Jacob-J was awesome. Him and the girl working with him asked me questions about how I vape before recommending a vape for me. When I asked about certain vapes that I could see he was very confident in his answers to me about them. Spoke clearly and I left feeling good about the purchase I made. I also now have a new favorite vape thanks to his recommendation.
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October 2023 by Wander Tot
The staff is super friendly and helpful. Their recommendations for the Mr. Fog brand are on point! I've also gotten some gardening advice and my carrots and cucumbers took off after it!!My biggest wish is that they invest in recycling for vapes. The lithium batteries are dangerous to the environment to just toss in the trash.
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September 2023 by Jessica L
Zach A and James both were so very helpful today. We usually get Ripe brand and they are no longer carried. They spent time to explain different brands and flavors to us and even disposable vapes. Very helpful and kind.
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August 2023 by Shaun Smith
I came in because i broke my vape and i was not sure what part of it was broken. I was at a wedding and it fell from the porch to the ground then stopped working. Well i had the pleasure of working with Lily and Tiffany and they were able to figure out what was wrong with it but they went the extra mile and fixed it for me. I really appreciate these ladies for helping me out and going above and beyond to get me taken care of. I highly recommend these two and the store.
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August 2023 by chrissy payne
Always great selection. The staff is always friendly and they know there stuff! They are quick to tell you when items aren't up to par and they don't recommend which I greatly appreciatet. They definitely aren't out to just sell you products for a quick sale.
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August 2023 by Amy Jalbert
Zach was a rockstar! Went in to figure out why my mod was leaking and to replace it. He figured out what was wrong and helped me find a great mod and coils. He was so helpful and definitely a reason I’ll keep coming back to Vapor Lounge!
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August 2023 by Guillaine Conyers
My first time in a vape shop and Gail was so friendly and helpful. She made jokes, made me feel comfortable, and helped me find what I needed. Plus there was a sale!
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August 2023 by Joel Sivanish
The staff here is phenomenal! Great attitudes, super friendly and always took the time to find the product that suits my needs at the time. Gail has been exceptional with her customer service!
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August 2023 by landrover1982x
Love the sense of humor from employees especially Gail!I yawned while coming in and she said don't that bring that in here. I stepped out and come back in with a more exuberant and energetic attitude. ?Everybody seems happy and friendly.Quick to help.
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August 2023 by heather mcnabb
Gail and Tiffany were very friendly and knowledgeable. Gave some great tips on my vape that I purchased. things I didn’t know before that were very helpful. Great customer service will be back to this location again.
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July 2023 by Kirsten Bolinger
Jacob J that works at the location near 99224, is amazing. He was extremely professional and kind. I will continue shopping there due to his service. Thank you for employing such great people.
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July 2023 by devi lomazzi
Living in Airway, this is the only good place to come for any vapor products. Gail is absolutely amazing and so are all of the workers there, they will always help you find what you’re looking for, for a great price no matter how busy they are. Thank you for great service always!
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June 2023 by Brooke Koch
I came in wanting a certain vape and they didn’t have it out. well kevin went searching in the back found another shipment order and was able to give me the vape i wanted!! except customer service! gale and kevin 5 stars
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May 2023 by Melissa Beck
Went in and asked for 50mg saltnic and .8 ohm pods. Sold me 30mg saltnic and 1.0 ohm pods. By the time i noticed both packages were opened. No refunds. Not the first time this has happened at this store.UPDATE:The district manager contacted me abt this issue - after exchanging emails i was issued a full refund. Thanks to both Andrea and Kevin for great customer service!!
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April 2023 by Morgan Knapp
Jacob and Virginia are my favorites, always so kind and friendly! They make my day and are so fun to make conversation with, I always appreciate their smiles and awesome vibes !
