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October 2024 by Smokey Mcbongwater
Worst pricing Iv seen. Found a glass bottle from Ross with the $2.99 price tag still on. Value village was asking $3.99 now. Rip off store with no returns. Don’t shop here anymore.
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October 2024 by Максим Бовкун
the dumbest store i've been to the sellers don't care about you when we bought the product we asked the question "can we return the product in a weaker condition in case of a defect?" the seller answered that you have 14 days to return it an hour later we found out that the product doesn't even turn on we went there and contacted the same seller from whom we bought the product we wanted to get our money back to which we received a very rude answer. We were made to understand that we won't get a refund. in general, if you want to lose a lot of nerves dealing with the manager for 2 hours, then this is the place for you. And to be honest, the most stupid store I ever seen .?
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September 2024 by Josh Tanner
My wife and I recently bought over $200.00 worth of clothes even though we discovered there weren't any fitting rooms and there is only self check out, The cashier doesn't offer any help and after pulling over 50 hangers they expected us to carry all the hangers and put them on a rack that was out of the way. We still made the sale, and during us ringing up our clothes, we asked about the return policy. Our cashier said we would get a store credit for returns if we have tags on clothes and receipe within 14 days. The next few days later, we returned today, 9-22-24, and the customer service was very rude. The manager rudely told us that no one had ever said that, instead of telling us we were misinformed of their return policy, They told me I would have to exchange them for other clothes right then, and we didn't have the time today to go shopping. I usually have great experience with customer service, and I'm always polite with people giving me service, but this was by far the worst experience I've had in many years. I will die before I shop there ever again. I wish I knew the associates' names, so be aware, I warned you.
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September 2024 by Me
Stuff is priced higher than buying it brand new. No actual cashiers, all self check out. Officially over thrift stores like this.
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September 2024 by raffinataonline
Parking lot is seriously dangerous when busy & needs to be restriped - yesterday. Retail prices for obviously used items. Used cake pans: $4.49. That's what they cost new. Chipped oval frame: $7.99. If they're going to charge retail prices, things need to be in retail shape.
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September 2024 by Mystee Turner
No fitting rooms and if purchasing clothes they only offer an exchange no actual return policy.
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July 2024 by Olivia Meland
$30… for leggings??!! They’re lululemon for reference but that’s almost a third of the price for brand new ones. This is so stupid and people go to thrift store because they can’t afford full price and $30 for leggings at a thrift store is dumb. Definitely go to a goodwill. Got a pair or lulus there for $6
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June 2024 by Andrew McIntire
No dressing rooms and a meh return policy. The suggestion to “try it on over your clothes” is a tad laughable in current year.
Friendly staff though.
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June 2024 by Joseph Dellwo
Their prices have gone up a lot. You can buy cheaper glasses at Walmart. Definitely hit Goodwill before coming here.
Also, not a non-profit.
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June 2024 by Whitney Sanchez-Mason
I recently moved back to Spokane and was thrilled to find that my new home is near Value Village. I often shop there for props for my business, but today was the first time I shopped for clothes. I needed some key essentials for my maternity wardrobe for the summer. I picked out many cute clothes but wasn’t sure about the fit, given they were maternity items. After shopping for nearly an hour, I was extremely disappointed to discover that there are no dressing rooms. For a store that primarily sells clothes, it's shocking to me that there isn’t a dressing room. Just like a place that sells food must have a restroom for customers, a place that sells clothes should have a dressing room, especially when there are no returns allowed. I hope this is an improvement that is in the plans for the future.
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June 2024 by Cindy Tucker
I hate self checkout and was absolutely disgusted that they would not make an exception and open a till especially since I had an exchange. The lady was very impolite initially when she told me they only have self checkout, I said I would like to speak with the manager and she said she was the manager. They tried to smooth things over but between the fitting rooms being gone and the fact that they can’t have just one till open for cash users and ones that are trying to fight this agenda by not supporting self checkout, I have decided I can no long support establishments run this way. It sucks because it’s my favourite store but I refuse to support this cashless/cashierless society!
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June 2024 by Molly and Zach Frye
I use to love shopping here but it’s gotten so expensive it’s crazy… the point of second hand is to get a good deal but everything is so overpriced.
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June 2024 by jason midnight
I was checking out and when I scanned an item the cashier took it away after I scanned it and said it was the wrong price and up it from 3 dollars to 8 dollars.
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June 2024 by Shannon Nickell
$5.50 for a cup, $7.00 for a polyester twin size sheet, $5 for a paperback book. You have got to be kidding me. I can by an entire set of glasses for cheaper per cup. The prices are outrageous, almost as high as new in a lot of cases. Never coming back here.
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June 2024 by megan
First time coming in and I can’t believe how ridiculous the prices are here! Don’t waste your time!
