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February 2024 by S Fields
Fast service, and saved me money by diagnosing the issue right!
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January 2024 by Mandi Duran
I called Thomas, he helped me over the phone and then even came out the next day to help me figure out what was going on with my GMC. He is a wealth of knowledge and got my issues figured out fast! Above and beyond anyone else I've come across to help me with my GMC, also kept me in the loop with it. He definitely knows his stuff and he was so nice and treated me with dignity. I will be asking him out for any other issues that arise and I'll be referring my family or friends to him as well. He had wonderful communication as well and was straight and to the point. Thank you so much!!
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October 2023 by Oxicman
Thomas helped us with our early 2000s vehicle. The vehicle needed a part that was difficult to find and Thomas went above and beyond to find it. He was punctual and kept us updated on where he was in the process. His price was significantly lower than what a repair shop would charge us, and he did a great job. We will definitely use Thomas as our mechanic from now on.Service: Auto engine diagnostic
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September 2023 by Terah Barton
Always so kind,nice and polite and nice people to talk to, I always seem like they are my friends after awhile of having the same mobile service for a month or two.
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July 2023 by Sean Costello
He came out to do a diagnostic on my vehicle not starting when it has power. He took 30 seconds to decide it wad the ignition switch. After deciding that he could fix it, he then told me "he doesn't work on dodge steering columns" and wouldn't do the job. I then asked him to replace my camshaft position sensor, which was coding, and after removing my battery he said I was "harder than he thought". It took me and a friend 20 minutes to replace it. We replaced the ignition switch that he said wad bad. No go. Tested the old one. It was fine. Worst diagnostic I've ever experienced.Edit: it wasnt the the ignition switch, it was literally the ignition cylinder, and i paid 150 for a BAD diagnostic that cost me another 300 dollars.
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May 2023 by Cody Brennan
I had a bad cv axle and it was urgent to get fixed. I messaged him and Thomas immediately called me and we discussed the issue. Next day we got the part and he had it done within hours. Very affordable and professional. I would recommend him to ANYONE who needs a service done to their vehicle.Service: Steering & suspension repair
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May 2023 by Michael Beller
Our riding lawn mower wouldn't start and I called Mobile Ark to see if they might be able to come out and take a look. We had phone issues and Thomas offered to text me to ask for more detail and provide suggestions. Will definitely call him again if we need help with any of our tools.
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February 2023 by Mía Sade
This is a delayed review, but Thomas was a huge help when I needed him. He even came out the 4th of July when he had plans and worked outside in the rain to replace my starter and battery. It was very meaningful, he went above and beyond to do a service with honest and reasonable pricing. He got everything done in such a timely manner and everything’s been running great.Services: Electrical
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February 2023 by Matthew Newkirk
My family just moved from out of state and my car light up like a Christmas tree. I called and he ordered the parts and once they came in he came to the Airbnb and installed. I was at work, but was communicated with. Very much recommend!Service: Auto engine diagnostic
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October 2022 by hunter hoffman
I had my serpentine belt come off i called mobile service ark. Spoke with Thomas he was very professional and made a appointment to diagnose and repair my vehicle he showed up on time had all the parts and repaired my vehicle. Thank you Thomas for your help glad you were there for me. I recommend mobile service ark .Service: Auto engine diagnostic
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October 2022 by Ganon Smith
I highly recommend this company if you’re in a pinch, I had to get my car repaired in a very short time and he was here within 45 minutes and even though it wasn’t an easy job he was able to knock it out and get me on my way. If you need any work on your car think of this company first!
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July 2022 by Alaysia Mitchell
My car just didn’t start one day and I didn’t know what to do. I didn’t have any knowledge of cars and because I’m new to the area, I didn’t know who to call. After countless rejections from other “mobile mechanics”, Thomas answered my call and checked out my vehicle. Although my location was far, he still came down. He was patient and knowledgeable. I recommend his services to anyone who needs it!Service: Auto engine diagnostic
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June 2022 by Jim McLeish
I have called Thomas twice for the same troublesome truck. The first time he sorted out a leaking differential for me and fixed it on the spot. The second time my check engine light threw a code and he sorted the code out. He was quick to return my calls, quick in sorting out my issues, and more fairly priced than I could have asked for someone who came to me, instead of me going to a shop. I will recommend his services to anyone, and will definitely call him again.Service: Auto engine diagnostic
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June 2022 by Daryl Judd
I called Thomas about a 2001 Fleetwood motorhome which would not start this spring. He texted back and within an hour came by and methodically diagnosed the issue, determining the fuel pump had failed. He was very friendly and although he does not do the pump replacement, he was very reasonable with the diagnosis price. If I needed a mobile mechanic in the future I definitely would recommend Thomas.Service: Auto engine diagnostic
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April 2022 by Cody Saffel (CSaffel97)
Thomas is prompt when answering calls and was able to fit in a house call appointment for me on short notice. My car had a hose pop and leak the coolant out, and he was able to spot the problem and fix it quickly, and even topped up the coolant, since it had all leaked out when a hose popped. Prices were reasonable and not that expensive, and didn't charge a full hour's work for the simple fix. Will definitely call again whenever I need some help.Service: Auto engine diagnostic
