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February 2024 by robbie bassen
Georgee helped me on the first day.. Amazing, thank you!Walked in to sup up my phone, Jake and Keli tag tag teamed to give the real A1 treatment! What a team there, I highly recommend you talking to any of these three wonderful employees...
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December 2023 by Betty Krafft
I accidently let a scammer make changes to my phone. Tylee worked with me for over an hour to make my phone right again. She explained what was happening and what T-Mobile was doing to fix it. She is GREAT!!!
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November 2023 by Martinique Wood
New phone, who dis? Snicker, snicker. Thank you Georgee, for making our trade-in/upgrade seamless. Your know-how, efficiency, and level of professionalism is top notch. Thank you Jake, for creating a welcoming environment. Your upbeat attitude was the sprinkle on my T Mobile cupcake.
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November 2023 by Erin Closner
Stopped by the T-Mobile on Mission and Ruby to get a screen protector put on my phone (I have zero patience to do so myself), and was helped by Georgee who was so amazing! Very friendly and professional, I was in and out of the store in no time!
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November 2023 by Patrick Pugh
Must say that I have been a Verizon customer ever since AT&T added phantom charges to my bill, but I happened to talk to Georgee at T-Mobile and she was very knowledgeable and confident in her field and brand that I'm glad I stopped in! Thanks Georgee! Can't recommend enough.
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November 2023 by Caroline Billig
George and Kelli went above and beyond to help me. Very professional and polite. Even the new employee Jake was very friendly. I will be back when my contract ends !! Thank you both.
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November 2023 by Sharla Schroeder
Georgee helped me switch to T-mobile and I couldn’t be happier! She’s been wonderful to work with and has continued to be someone I reach out to for help with adjusting my phone plan.
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October 2023 by william vander heyden
Georgee and team were extremely professional and knowledgeable with my new plan and phone purchase. They were able to troubleshoot some technical issues I had with my phone and were so very helpful! They took the time to listen and help me and I highly recommend this location because they have given me the best customer service I have received from a cellular company!
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October 2023 by Peggy Winkel
They (Georgie and Jason?) were very helpful and efficient, and I enjoyed my visit.
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September 2023 by Heidi Webb
This location (Division and Mission) is my absolute go to. Every single person is friendly and very knowledgeable. I am old school and they take the time to explain it to me in terms I understand! I've gone out of my way just to come to THIS STORE!
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September 2023 by Michael Estrada
Georgee and company were beyond helpful with my upgrade, data transfer, and exchange. They went above and beyond to help me and the other customers around them.I think their professionalism, swift response, and helpful insight is a direct reflection of their manager Georgee.Great job guys and gals.
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April 2023 by Jayce Pirtle (Running Bull)
Extremely helpful,Took the time needed to explain the phone and the plan I have.Thanks T Mobile guy
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March 2023 by Kevin Kern
I am working with Tony Thurman to wrap up some billing issues from December of last year. I made the move to another carrier and everyone at Tmobile has been professional and helpful throughout the process. We had a little snafu on the old account and they are working hard to remedy the issue. I also have to add that after 3 months of service with the new provider (Verizon) I am less than pleased the coverage and issues we experienced as a business are so similar it wasn't worth the change. I am guessing its 5G issues for both carriers rather than typical coverage issues that we thought it was. We are a small local business with 10 devices and regret making the change, Tmobiles customer service and pricing were far better, and the dropped call issues happen with both carriers.Special thanks to you Tony, I sincerely appreciate you taking the time to help and work with me as if i were a new or active customer!The store had other customers pile in and they did not change how I was treated at all! 5+ star experience!!
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February 2023 by Isabella M.
I cannot express my gratitude enough for Jake with helping me through my technical issues. I had visited THREE other locations and received nothing but red tape, and more questions than I came with. I got bounced around from the Francis location, to the downtown location (who told me to go to the Apple Store, and maybe they could help me with my problem.) Jake had it solved within 20 minutes and I left 100% satisfied. Thank you so much!!
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February 2023 by C.j. M.
Very helpful staff and they followed up with me a week or so later to make sure I got all the credits I was supposed to get. Highly recommend!
