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July 2024 by craig wilber
Nice place clean easy to get it out of friendly staff couldn't ask for a better experience
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July 2024 by Fred DePell
Have been great to work with!
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July 2024 by Tara Gill
I’ve had to store stuff for both professional and personal reasons a lot over the past few years, and sometimes with little notice. I’ve always found this place very accommodating, clean and safe, AND Rick has always been a trusted contact there making things easy when I’m often having to corral several moving parts! Not only would I recommend this place, but ask for Rick!!
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July 2024 by Emma Nyberg
great price! great people! highly recommend!
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June 2024 by Patrick O'Neill
Gage was very helpful. He helped me secure a spot that fit my needs on the same day I was moving things.
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May 2024 by Heather Queen
Great experience! Clean, secure storage at reasonable rates. Very convenient. Really appreciated Shawn’s help and excellent customer service. Thanks Shawn!
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May 2024 by Brian Louckes
Nice place hi prices though
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April 2024 by Nidia Martinez
Shawn was amazing from start to finish. He was very helpful and provided very detailed instructions and answered all my questions. Process was fast and easy.
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April 2024 by Lis Manley
Shawn was so helpful and friendly! I've rented a truck here a couple of times for my business, and decided to rent here for storage needs because they seem to be on top of things, the facility is clean, and they're conveniently located. And they're just nice people. Thanks!
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April 2024 by Stevie Lynne
Shawn is incredible and kind. This is the only place I would go to store my belongings. Safe, secure, clean and professional!
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April 2024 by Jamie Turney
I’m dealing with some unexpected events in my life and needed a storage unit quickly and without a lot of hoops. The manager at the Storage Solutions off of the Spokane Cheney Rd location listened patiently, was kind and provided me with a hassle free experience. He even gave me their current move-in special, and helped me decide on the right size/access point, which was an added bonus! Thank you for that exceptional customer service experience!
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February 2024 by James Miller
I would avoid this place. After renting for several months, there was a sudden increase in rate from $74 per month to $129 per month. That's a 75% increase. Management tried to argue with my math multiple times. Reasons given for the increase include cost of doing business, inflation, going rates of other renters, and other factors. Peak inflation after COVID was 9%. They are clearly gouging people, knowing people often won't be able to move, and telling me it's normal to raise rates so much. There was no warning that rates would rise so much within a year. They continued to advertise low rates online. The rates listed online, such as 69-79 per month for 5x10, are "promotional rates", I was told by the regional manager. My lease agreement makes no mention of my $74 being promotional. There was no understanding at the time of move-in that rates would rise so dramatically at any point. I was given offers by the location to move to a similarly sized unit across the hall for a slight increase in rent. Regional manager gave me the option to pay $99 per month. Decided to take our business elsewhere. Imagine being someone who can't just move their things out within a month, perhaps due to age or disability. Or imagine being someone who lives in another part of the country. I work in healthcare and don't have a lot of time to manage things like this. You have no choice but to pay the large increase in rates. I think they know this. I think it's built into their business model. I think it's really slimy. I think this place can provide a good short term service, but I wouldn't trust them with long-term needs.
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February 2024 by Donster
it was nice
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February 2024 by Dana A
Day 1. I love the facilities, Clean and Secure. The people are courtiouse and friendly. Everything I needed to know was explained to my satisfaction. They were quit professional. I give a full recommendation.
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February 2024 by bob
All three employees I have worked with have been very helpful and giving of their time and answering all my questions. They worked with me to insure that I have chosen the best storage option for my needs. I highly recommend them.