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November 2023 by Hannah Clarke
Honest, down to earth service. Getting an oil change couldn’t be easier. Went in without an appointment, and was told that I didn’t even need an oil change for another 2k miles. They still filled my tires and refilled my windshield wiper fluid to help me out. I’ll be back for sure.
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November 2023 by Glen Stockwell
Ryan and crew were great, I had a problem leaving a tip, but Ryan said I could leave it next time. I will be taking my VW BUG to him also. Glen
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November 2023 by Mega Zord
Topped off all my fluids, I got an oil change and fuel system cleaner and they gave me a discount to get my transmission fluid flushed and changed as well! Very knowledgeable and helpful here, going to be coming back to get a few more things done!
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November 2023 by Robin G.
I went to Oil Changers today (Friday, Nov. 17th). Located at 406 W Francis Street Spokane, Washington. What impressed me the most was how friendly and helpful they all were. They all seemed to be enjoying their day at work. I was in and out of there quickly. I felt confident with the service I received. The price was fair as well. I will definitely recommend this company to my family and friends.
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November 2023 by LizzyBeth Vercic
Pulled right in and got greeted right when I pulled in. Excellent customer service. Was patient in answering all my questions. This will be my go to spot for my oil change needs! Highly recommend!
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November 2023 by Joy Mizzoni
I brought my mini Cooper in for an emergency, my oil light was on and my engine was being weird. Ryan and Adrian went above and beyond to help me and provide exceptional customer service. They were both polite and helpful and I'm so grateful they were there this morning. I highly recommend this location and I hope their bosses give them a huge bonus! They deserve it!
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November 2023 by Emilee
These guys are the absolute best! They're fast, efficient, friendly and decently priced. Adrian really goes out of his way to ensure a great customer service experience. Ryan really went out of his way to be helpful as well. All of the guys are amazing and this will definitely be my go to from now on! Thank you guys for everything!Services: Transmission
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October 2023 by Wade Reiber
Extremely high pressure sales I will never use them again. They push the use of synthetic oil on me when my vehicle has never had synthetic oil .the 50$ difference on an oil change is unreal. Never will use them again I told him 5 times and he would not stop I finally said do it to get out of the place. It's pretty hard to argue when they already removed your oil. And then waste 20 minutes of my time telling me what they recommend. A vehicle with over 320 000 and leaks oil already doesn't need synthetic oil and it was only listed as an option by the mfg. Also I tried to explain that I had oil pressure issues and synthetic would lower my oil pressure not raise it . But he continued to argue with me. I will tell everyone I know not to use you. And pay 102$ for an oil change when 50 more than 49$ I was expecting conventional oil was all I wanted . Never again do I need someone to make me feel he knows more than me and won't listen to what I'm saying .Service: Oil change
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September 2023 by Aaron Ahearn
The only place in Spokane I'll let change my oil, always friendly, never pushing updates to the point of uncomfortable. Offers military discount, and the folks working there are great, you can tell they like who they work for and enjoy their jobs. Thank you
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September 2023 by Randy B.
Requested oil change of full synthetic oil and was quoted a price. I I included a $7 coupon at time of payment. The coupon ended up to be worth only $2 because they tacked on at the end of the bill another $5 for a skid plate removal....undisclosed that they would be charging extra. Look at the vehicle, quote me a price and stick to it.
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August 2023 by Sven Aaseby
I came in for a basic oil change, they charged me for full service 100$. They did not check lights, tires,other fluids and did not even wipe a mirror or window. Then they broke the clips on the splash pan and lied about it. We left and had to come back 5 min later to have them try and fix the splash pan they broke. They did not fix it? Still waiting to hear back from corporate!?
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August 2023 by Meaghan Rasmussen
The guys here were super nice and even though I had to wait a little bit, they gave me a discount for the wait. Quick service. Will definitely go back.Services: Air & cabin filter replacement
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July 2023 by Tim Zilar
We went here based on the very positive reviews. Unfortunately, in our case, the overall job was suspiciously fast, and the outcome was very apparent. While the two gentlemen that worked with us were reasonably friendly, there seemed to be minimal consideration for quality work as the bottom of our car is now caked in oil. We've experienced leaking from what looks like the oil filter that they replaced as well. The other thing that didn't sit right with us was the comprehensive checklist that was given to us at the end of the change. It stated that several things like (fluid checks and top offs, tire pressure checks, battery check, cleaned windshield, etc.) were conducted. We know these didn't occur...as we were in our vehicle for the entirety of the service and didn't witness anything else other than the sloppy oil change. It is a shame that we didn't have an experience closer to the very positive reviews we read. It does some like many folks are very happy with this location. In our case, we expected much more care for a $90+ price.
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July 2023 by Larry S.
Avoid this location for your own good, Employees I encountered are completely inept. TERRIBLE!!!!!! Go anywhere else!
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July 2023 by Penny Farm
This place is the BEST! Only place I go. All men (as far as I know, women can totally do it too!) and they NEVER try to up sale me or tell me I need 6 new filters! Lol Very friendly and fun! 5 stars for SURE!! ???