Floor and Home by Carpet One Spokane is highly regarded for its excellent customer service and quality installations. Customers appreciate the helpfulness of staff members like Doug, Melissa, and Noah, who assist throughout the entire process, from selecting materials to overseeing projects. The store features a wide display area with numerous flooring options, and the "see it in your room" app is particularly praised for aiding decision-making. Installers, especially Shane and his team, are noted for their professionalism, punctuality, and careful handling of furniture during installation. Reviewers commend the team's attention to detail and creative problem-solving, especially when challenges arise. Many customers express satisfaction with their final results, whether it’s new flooring or unique DIY projects. Overall, the business is recommended for anyone looking for reliable service and quality products for home improvements.
Jessica was wonderful with the in store help and the installation by Caesar was superb. I highly recommend them.
February 2025
The store has a good display area with lots of choices. Ivan and Melissa were very helpful. The flooring installation went well. The computer “see it in your room” app was quite helpful.
June 2023
Noah is so great to work with and always helps to get me the best pricing for my clients!
