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November 2023 by Russ Postlethwaite
Signing up for a unit was super easy and Sunday made it all go smoothly and made it a pleasant experience. I was hoping it was not going to be as difficult as other Storage Space rentals that I have been to in the past. It was way easier, give em a try.
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November 2023 by Isaac Queral
Great folks and great service! They made a transfer to a larger unit extremely easy!
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October 2023 by CYT NI
The ladies at the desk were a delight! I rented a unit from just walking in! So friendly and easy to figure out!
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October 2023 by Tyler Munden (mundey)
Very fast and easy process! Was able to get my things moved in right away!
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August 2023 by Bobbie League
I have been renting a storage unit for a year and a half. I have always found the employees at the South Hill Mini Storage to be very helpful whenever I had a concern of question. I especially like Janis and her service and work ethic, and those working with her. Finding good employees these day can be a challenge. Thank you for asking me to respond to this survey, much appreciated. #00449.
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August 2023 by Roland Jones
Janice is super nice, understanding and very helpful. She tries to work with you. I do like the storage unit I have its very clean I've been a client for many years.
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August 2023 by Julia Presnail
It's extremely irritating to try and access a new unit during the hours they say they're supposed to be open, only for nobody to be in the office. What a waste of time I don't have today.
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June 2023 by Nancy H.
They are California owned. Do not rent from them.Cannot contact the owner of the company.The prices on their website are different all the time and the company will raise their prices higher to present existing customers than new people renting.With an explanation that they are trying to get people to rent.
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May 2023 by Robin M.
My rates were raised within a few months with little notice. I recently moved my belongings out only to find mouse feces all over inside my unit. These units did not have a ceiling in them. Anyone could use a ladder to access your belongings by crawling over the wall. Terrible!
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May 2023 by Jon Lehmann
People onsite are great but the management keeps jacking up prices and raising conditions. Website doesn't function to make payments and the phone system works half the time at best. This, of course, helps to increase the probability of late payment so they can charge even more. Have had two units broken into and they just shrug their shoulders.
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April 2023 by Chelleigh Edelweiss
GRRRRR...HORRIBLE! Came to rent a 10x30. Was waited on by a woman, who looked like she had just crawled out of bed. Messy hair with a sweater covered in skulls. Completely unprofessional. Not focused. No organization. Said she would open gate for me to leave...SHE FORGETS ME BEING LOCKED IN! I laid on the horn...nothing. Called, got a lady speaking a language I don't know. Started speaking English that she would send a note to the location to let them know. Went to another gate. Office just sits and stares at me and won't let me out until I start screaming to let me out!OVERLY PRICEDHORRIBLE "CUSTOMER SERVICE"I'D BE AFRAID TO LEAVE MY THINGS THERESECURITY A JOKENOT CLIMATE CONTROLLEDWILL LOCK YOU INWent around the corner to About Space. Was treated professionally. Units are insulated. Location clean. Security looked good AND THEY COST ME LESS!
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April 2023 by Rozalyn Peone
Staff was more then professional and more then helpful with any questions we had. Very pleased with our choice of storage unit.
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March 2023 by Samantha Kopp
Spoke with Chantel today about prices, and she was great. She quickly gave me price information along with information about the storage units and initial fee's. Overall, she was super friendly and nice.
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March 2023 by mara hanson
I have rented here once before and am a returning customer. The staff here are wonderful and listen to you no matter what the conversation is. They have great prices to boot. Thank you for being a great place to rent. Mara
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March 2023 by Cory Allan
Ended up wanting to switch to a smaller unit, and they were really helpful and willing to work with me making adjustments so quickly. Would highly recommend!
