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August 2023 by Wendy W.
We have had our travel trailer stored here since 2019, mind you we pay nearly $1700 a year, 2 weeks ago our large full propane tank was stolen, they will do nothing they said to call the police, that also means nothing for theft. Big warning your items are not safe in this facility from theft.
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August 2023 by Mike Hall
Storing an RV at the Foothills location. Nice, clean, secure and large facility with a very helpful staff their to help with you're needs. Very reasonable and affordable rates. This particular location even has an RV wash area with multiple spray heads and wash brooms. That alone makes it worth it so much so I don't have to take the RV to a car wash off location.
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August 2023 by Daryl Miller
Jeri was incredibly helpful in getting me set up. The process was super easy, and she went above and beyond to assist me.
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July 2023 by Haleigh Grinnell
DO NOT USE! Establishment appears clean but don’t be fooled. They have a mouse infestation that ruined all of my belongings. Didn’t store any food, yet rodents were living inside shoes, couch, mattress, etc. There are gaps between unit walls so I’m sure all units in the building are experiencing similar issues. When I called to tell the management office all they had to say was “good luck” and “hopefully it doesn’t jump out at you” (which it did). They were even hesitant to let me borrow a flashlight to look for mice in my boxes. Please save yourself the stress and money by finding an alternative storage solution.
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July 2023 by Kraig Fisher
Always clean. Easy to navigate. The units are kept in good working condition.
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June 2023 by Kevin Lucky
Michelle was helpful and quite respectful made my transaction easy
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April 2023 by Garrison Arnone
reserved storage online because a move=in truck was to be provided at move in. provided move-in date during the initial paperwork. The truck was never even mentioned, i had to call about it just to find it that it would not be available at my move-in date. decided to rent a truck through u-haul, and rent a storage unit since they were so much more reliable and about half the price for the same product. Called to cancel my reservation since i hadn't even moved in, and was denied. despite not having moved in. another unbelievably horrible example of common business practices. If i had the money to spare, it wouldn't be a problem. but i don't. Their only concern was that my alternate contact information was correct so they could chase down bills. should have read the reviews first it seems. also forgot to mention that they had notes when they called about the paperwork, but SOMEHOW DIDN"T HAVE NOTES about the call about the truck
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April 2023 by Jack M.
reserved storage online because a move=in truck was to be provided at move in. provided move-in date during the initial paperwork. The truck was never even mentioned, i had to call about it just to find it that it would not be available at my move-in date. decided to rent a truck through u-haul, and rent a storage unit since they were so much more reliable and about half the price for the same product. Called to cancel my reservation since i hadn't even moved in, and was denied. despite not having moved in. another unbelievably horrible example of common business practices. If i had the money to spare, it wouldn't be a problem. but i don't. Their only concern was that my alternate contact information was correct so they could chase down bills. Should have read the reviews first it seems
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April 2023 by eric clinton
Self storage of Spokane has been great to work with. I have had multiple units as my business has grown including trailer parking. I’ve had units at the market location as well as the north foothills location. Their properties are well kept and my business equipment is safe with peace of mind.
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April 2023 by Mitch Rohln
Michelle was excellent and made the experience easy and I was on my way.
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April 2023 by Nora Cornelius
Fast, friendly, convenient. Professional and courteous service from all employees
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March 2023 by Roberta Snider
I am happy to have this space! My mother recently passed and I didn’t want everything in my home. This gives me the opportunity to go through things without clutter in my home! Payments are easy to manage and they have a great code system for entry of the storage spaces.
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March 2023 by Kathryn Powers
Self storage of Spokane on w Foothills is the safest and most storage unit you could findYou never have to worry about your storage unit
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January 2023 by Dorothy Jones
Well I have been with this unit for over year and terrible service and harass you. I was at dishman mica for many years and never got harassed. I only switch because needed bigger unit. Updating insurance. My insurance doesn't expire until end March and tell them when I will provide new insurance and please quit calling and sending annoying mail. They continue to call daily. That is straight up harassment. They don't plow so you can't get vehicles or boat out. They are not open 24 hours. I will be going back to diahman mica storage once they have unit same size. Not staying with these guys. Office staff at north foothills are very rude to customers.
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January 2023 by Dominique Kjos
They keep my stuff safe charges aren't outrageous if I'm late and I'm able to accommodate with them about my expenses
