Safeway Pharmacy is a local pharmacy that has received positive reviews from its customers. Despite having limited staff, the employees at the Francis location, particularly Carol, are praised for their exceptional customer service and positive attitudes. Customers highlight the pharmacist with the beard and glasses for going above and beyond to provide excellent care. The pharmacy has also been commended for its willingness to help customers, even in emergency situations. One customer was able to obtain a necessary medication when they had forgotten their prescription, though there was a minor mix-up with the dosage. Additionally, the customer service representative Brittany has been praised for her exceptional intuition, professionalism, and willingness to go the extra mile to assist customers. Customers have noted that Brittany's help has made their shopping experience at Safeway a delight. Overall, Safeway Pharmacy is described as a store with a dedicated and helpful staff, led by an invisible management team that has fostered a positive and customer-focused environment.
Staff are always nice and helpful but they never have enough help. There is usually a long wait.
October 2025
Carol is amazing! Despite being the only employee working at the Francis location, she had an incredibly positive attitude and a smile on her face. I really hope that she gets the help she deserves and desperately needs. Keep up the great work and know that you are appreciated!!
May 2024
Only pharmacy I have been to where they actively try to help. The lady is nice and the pharmacist with the beard and glasses goes out of his way to do awesome work. Thanks