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June 2023 by Bonnie Overlie
My daughter and I went to Rizzutos on June 2, 2023. I was looking for shoes that fit over her AFOs. This is usually a daunting experience but the women who help us was kind, knowledgeable and very helpful. We walked out with a pair of perfect new shoes and my daughter loves them! Thank you so much ?
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June 2023 by Tonia Rueda
We visited and were looking specifically for wide width shoes. The woman, I believe the owner, was super nice and very helpful but didn't seem to know much about the shoes she had hand. Most of the shoes were not wide width even though it's in the name of the business. The shoes are also very pricey.
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May 2023 by Shonny
Oh my goodness, after going to a dozen diabetic shoe stores in Cda and Spokane and unable to find a 2E wide show I FINALLY found Rizzuto's!!! The customer service was absolutely excellent and I love my new shoes!!! I highly recommend!!!
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May 2023 by Kim Dowd
Carmella is extremely helpful and knowledgeable. I needed assistance for walking/hiking shoes. I suffer from plantar faciitis and also need a wide toe box. I highly recommend Rizzutos
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March 2023 by Jean
Add surgery recently as a matter of fact this is located right around the corner from my doctor's office. Extremely friendly and helpful service. Prices were surprisingly affordable considering The shoes are podiatrist recommended
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March 2023 by Wendy Jill Wiederman
Great customer service! Comfortable shoes! I had to exchange snow boots and shoes, did so with no issues! Thank you ?
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February 2023 by shannon clum
I bought my husband shoes but he doesn't like the look of them. He never tried them on. What is your refund policy? We bought the shoes less than 2 weeks ago.
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December 2022 by Charles Patterson
Thank you so much! I have a bad foot from an accident years ago and unfortunately one foot is bulged out on one side, I had been to multiple shoe stores but due to the size of my foot I couldn’t find a shoe that fits, and my old shoes were causing excruciating pain to where ai could hardly walk. Carmella was great! She got me set up with shoes and insoles, though the price was higher then I would normally spend on shoes they have been well worth the price! A few days after getting them the pain in my bad foot went away! I will 100% be getting my shoes from there from now on! Thank you Rizzuto’s and especially thank you Carmella!!!
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September 2022 by mona Teter
This was an amazing shopping experience. I 100% recommend Rizzutos Wide Shoe store. Carmella is wonderful. She treated my grandson and myself as if we were friends
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September 2022 by peezy feezy
She was very nice and knew a lot about the shoes they did have. The selection was very limited though. Didn’t find what I was looking for.
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March 2022 by Pam F.
I went in to Rizzuto's today and was really glad I did. I have wide feet and a high arch and instep making my feet very hard to fit. I found one nice pair of sandals, some winter boots (on sale) and running shoes that are perfect. The staff is very helpful and knowledgeable and got me all set up. Thanks Rizzuto's!
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January 2022 by quad
I think it's amazing that there is just a store for people with wide or thin feet. especially when I have been to over half if not more of the shoe stores in Spokane and none of them sell shoes that won't make my feet bleed, and none (unless custom boots) have the possibility to stretch them to fit better. Amazing service when I went there. unfortunately, after wearing the shoes once outdoors and a total of twice, I knew it would make my ankles bleed if not give me tendinitis. So when I took them back to exchange them she said they were to dirty and that an insole was missing but she said I will exchange them if I found the insole. she said that about five times and my response was I never took the one insole out and i don't know where it is. her response was only don't worry you will probably find it at home. I don't even know if the shoe had the insole and at this point all I can think is either she took it out and forgot to put it back in or because it was a "show shoe" (one was on the wall and the other was in its box in the back) it for some reason didn't have the insole in it. I would be willing to pay for the insole knowing I never took it out just so I can get a pair a shoe that don't make me regret having feet. in conclusion the store is kind of like McDonalds make sure to check your order before you leave.Update: I have moved and did not find the insert and at this point I'm sure she removed it.
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January 2022 by Michael McKay
Just had a delightful (and surprisingly quick) trip here. Carmella knew just the right things to ask to make sure I got a pair of shoes that didn't just fit my feet, but also would fit the situations they'd be worn in.
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January 2022 by Devil Doc
I went into this shop because of a woman (Carmella) I talked to the day before who was most helpful and friendly and took the time to listen to my situation as being a senior. She took the time to deal with my particular situation, tried several items and found the perfect fit for my needs. I was so grateful for her genuine care and help I bought two pair as I live some distance away. Carmella is a great asset to this business and I only hope her employer realizes what a gift he/she has with her. It is a 50 mile drive to this store and I will certainly be back with my wife to have her needs met as well. Thank you Carmella!!!
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December 2021 by Lance Yarwood
I drove over 35 miles to get to the store, and I'm glad I did! Great selection fantastic staff and excellent service! I'll be back for sure, I was so happy to finally find a shoe store that actually had my correct size of shoe! 10 1/2 EEEEEE.