“Simple online pre-registration using my driver license - this made my morning check-in procedure very fast. Just scan your driver license and upload the day before while at home. Very streamlined procedure. I was sitting in my rented truck within 5 minutes of arriving at the U-Haul office and all ready to go.”
“I don’t remember the guy’s name, I believe he was the boss/manager, he was very pleasant and had excellent customer service skills.We were from out of town, and I had by mistake set a pickup time that was middle of the night. And the bank didn’t like it either, so we had to call them and get that worked out.Mr boss worked with us and we got everything ironed out.”
“The clerk was so cheery and gave quick service. I needed that at the end of a stupid work day. Thank you for also having paper towels stocked to clean windows while gassing up. It annoys me to no end when places don't stock up on supplies. You are awesome thank you!”