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August 2023 by Becca Waddell
How are we supposed to pay on time when nobody ever answers the phone !!!!!!??????
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December 2022 by Bella Mazza
Every time I call I spend a good chunk of time on hold. And with no tap to pay cards I’m seriously considering transferring to STCU because the chip cards never hold up very long.
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December 2022 by hailey Allen
Just don't do it.
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August 2022 by Sue Gordon
Girls are always smiling and friendly.
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July 2022 by Jahaira Hernandez
I constantly have a problem with this bank never answering my calls or returning my voicemails. I don’t live no where close to Spokane and how can I pay my car payments if they never answer. I’ve called a whole week straight and no luck, and eventually I get a letter in the mail saying my payment is late. Ridiculous. They’re also horrible at sending me my receipt through email, I have to call them back multiple times to send me my receipt. They need better customer service that’s for sure.
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July 2022 by SAMUEL HIPPLE
They have at Deposit drop.
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August 2020 by L. M. Dyre
Very friendly and helpful for ten years now. Thanks Prime Source!
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July 2020 by Bekki Burroughs
Thank you Prime Source Credit Union, I appreciate your help and support
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September 2019 by natalia green
The friendly faces, and the friendly voices when some irregularity happens in my account. That is the beauty of the the small friendly bank when they remember your face, your name and your voice.
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November 2018 by Cindy Cloe
I have banked there for OVER 30 years, with never a single NSF, etc. Making a simple deposit anymore is impossible. Why does my deposit need approval?? I am not taking any funds out. Put a hold on it if you need to make sure the check clears, but approval? Will be closing my account soon. They make you feel like you're performing fraud, and the length of time of being a customer means nothing.
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July 2018 by jose alexander
Very unhappy with the handling of my accounts, I opened a line of credit and NEVER used it over the last 10 months, After calling and finding out why I was receiving late fees on an account I never used and talking to the 4th person who was managing my accounts because they were no longer with the company I decided to close my line of credit, savings, and checking accounts and go back to Numerica. Some times the small local Credit Union is not the best choice. Pass on this one if you can.
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January 2018 by Elizabeth Johnstone
I have been a member for over ten years and was affected by fraud on Christmas. They did not help me recoup my money that was stolen and I am so disappointed in their service.
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August 2017 by M Crip
Not very friendly.
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November 2016 by Gabriel Jacobs
As soon as you walk in the door someone wants to help you.
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April 2016 by Raymond Bovent
It's friendly personal service I get everytime I walk in the branch. And knowledgeable. Staff. Great bank.
