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April 2024 by Tamara Partridge
Rosa at Pacific towing was awesome today. Such a hard working woman. Would recommend to anyone who needs towing done.
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March 2024 by FrankPT
My roadside assistance service used Pacific for my tow. I did a quick Google review search to see what to expect. What I found is that you need to also read to company's response. Always two sides to every story.Here is my experience. As soon as I got the message who my provider was I called Pacific. Rosa answered the phone and was very pleasant and helpful. She told me that it would be two hours, because there were two customers ahead of me. I was called by Rich when he arrived. Went to meet him and that's when things got crazy. I couldn't find the keys. OMG, I couldn't believe it. After 20 minutes of looking I told Rich to get going. He said that if I found the keys he would come back. So understanding of him. After much running like a chicken with my head cut off, my wife finally found the keys after 2 1/2 hours of searching. Called Rosa and Rich and they were great. Rich showed up at 8pm, we got it loaded, and he delivered it to the dealership. Anyway. Great communications. They were very understanding and flexible with my issues. I'll use them in the future. BTW, they also do lock-out service.
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December 2023 by Sherri Marie “ShareBear” Granger
I owe this company a huge apology. The terrible review that I wrote last week, was meant for"Always Towing Company". I sincerely apologize to "Pacific Towing & Recovery" for the mean things I said about them.I just hope they can forgive me?
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November 2023 by Sean Gillespie
Great experience in a great driver would use them 100 times out of 100
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October 2023 by Anthony Hale
Very professional and responsive company. Even after the tow, they even offered to and repaired my car at a considerably reduced price than the dealership. They even guaranteed their work. I highly recommend this tow & service company to anyone. Thank you guys so much.Service: Car towing
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September 2023 by Stephanie Kilpatrick
If I had the option of 0 stars I would pick that. My car was broke down and was told they would tow it to Hayden to get fixed. Went to auto shop this morning with my car not there. Told they went to wrong place ( no call to me that they couldn't find my car) and never went to pick up my vehicle. No answer no call. STAY AWAY GROM THIS SCAM COMPANY
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September 2023 by Joshua
WARNING! They are predatory and the owner has been busted for felony auto theft!Yes the owner is an actual car thief!! Him and his employees are all on meth and they will steal whatever is in your car!They will wreck your car and refuse to give you insurance info! Worst trash on the planet!They are bieng charged with felony hit and run soon and now am left to have to sue them!clown owner could have just paid the damage but now he will really pay bigtime!
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August 2023 by Jolie Cowell
Pacific Towing was great, very fast and went above and beyond to help my son with his vehicle. The owner of the business showed up within twenty minutes of calling for help. I will definitely use PT again. Thank you for ALL your help!!Service: Car towing
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May 2023 by Sean Driver
Rosa is the bizness deal with her. Rich, I pass.
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May 2023 by Tami Camper
I made the mistake of buying a used Cayenne with one key fob and electrical issues. It has autolocked on me twice with the fob inside and dies (yes i finally ordered another one to program and still working on electrical). She showed up the first in the freezing cold of winter and second time in 90 degree heat to help with one of the most complicated situations and had to work hard to open it. I live 20 minutes out of town on a steep driveway and she drove/backed up a giant rig with a car on it better than I have seen anyone maneuver. Very cheap for lockout and appears to be woman-runned business.Service: Car lockouts
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December 2022 by Jim Winter
Wasted 7 hours of my day waiting for tow truck that never showed up! Lady that answers the phone, lied to may several times about how they were on their way several times throughout the 7hr wait. Never called me or texted about being late or any updates whatsoever!Service: Car towing
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November 2022 by Ron Faeber
My Subaru roadside assistance dispatched another tow company (core values) that kept saying the driver was on their way, which was a lie, they kept pushing their arrival time back & hung up on me twice, then finally after 4 hours I canceled core values and contacted Pacific Towing. Pacific Towing was great! They are Super friendly and did what they said they were going to do and most importantly they kept me in the loop and arrived on time. I highly recommend Pacific Towing!Service: Tire change
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November 2022 by Mike Helms
Well under the competitors prices when I was calling for quotes, available quickly, very professional and kind. I wouldn't go anywhere else in the future
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November 2022 by Micheel Willrich
Worst place ever do not use them long wait times they lie about there times and think that you are a different customer than you are worst customer service ever and will not use them in the future because they can’t keep there story’s straightServices: Special vehicle towing
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October 2022 by Dalton Johnson
by far the worst towing experience I have ever received. No phone calls back, 4 hours late, and the smell of weed came out of the car when she rolled down the window. She forgot to pull the wheel jam 4 different times within a 20 minute time period. I'm not sure how this company is still in business.
