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June 2024 by Von Boldt
Kim (bartender) was easily the best part of my band’s stay here.
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June 2024 by B Pratt
Wonderful experience! Very clean, quiet room, comfortable king bed, nice people, big breakfast was awesome! Great variety and restaurant quality foods. Pool and spa were busier at night with kids and we were busy in the morning when it was near empty so we passed on that. Pool was open 8am to 10 pm, just plan better than we did to make time. It was very nice with marble or granite accents. The only thing that really looked dumpy for such a nice place was lots of chipped paint in and by the elevators. Front desk said it was just painted 2 months ago. Sounds like time to give up on paint and get some stainless steel and/or marble in there.
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June 2024 by Mariah Gallop
Gorgeous, affordable, and comfortable!
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June 2024 by KIM YORK
Really nice rooms, clean & the staff was amazing!!!
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May 2024 by Yevgeniy Klym
Loved it. Clean rooms. Nice concierge .River view upgrade was definetly worth it. Nice walk to the falls from it too.
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December 2023 by Jessica Sylvia
I was surprised at the level of qualtiy I was getting for the price. It was very clean and the room was excellent. The location was convenient. I prefered to walk from my room to a nearby bar instead of driving. I would stay there again and recommend the hotel to others.
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December 2023 by Mee Vang
Best customer service I've received at a hotel yet! Initially, we had booked their other hotel but drove to the wrong one. They were able to cancel our other reservation and get us a room there at an even better rate! Staff was wonderful!We also received vouchers for complimentary drinks and snacks in their bistro and breakfast which had so many choices! There was a pool, hot tub, and sauna!Enjoyed our stay would definitely stay again!
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December 2023 by Kirsten Gilliam
We stayed here when we were in town to see a show at the First Interstate Center for the Arts. The room was great including the bar, restaurant and breakfast area and it was an easy walk across the park to see the play we came for.Walkability: Easy walk to the center for the arts.
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December 2023 by Bob Morris
Rooms were immaculate. Breakfast great. How about bringing back the juice machine so there is more than lemonade for juice selection.
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December 2023 by Thomas Rogers
I'm not a downtown kinda person, location might be higher objectively but this is a subjective rating. The wired network in the room didn't work. I expected much different service for what I paid for two nights. Breakfast, though, was much better than the standard Continental.
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November 2023 by Richard Palmanteer
The staff were inviting and helped with my questions.Booking was easy online. And when I called to rebook a room for next month. Look forward to staying again.Rooms: Room was clean no issues.
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November 2023 by George Zent
Clean rooms. Comfortable beds. Wheelchair accessible. Coffee in rooms. Nice light dinner and filling breakfast available. Only negative is children running up and down halls well into night hours.
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October 2023 by Julia Smith
The staff is very friendly and go above and beyond to meet your needs and the rooms are very clean. However, with Spokane in general having more of a problem with homelessness we did not necessarily feel safe going out to late after dark as the hotel is located near a GoodWill where a lot of homeless people camp out and use drugs.
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October 2023 by Brekyn Worbes
Definitely will be going back! One of the best hotels we stayed at close to downtown. Very affordable for such a breathtaking view. No complaints. Highly recommend the king suite.Rooms: The king suite was AMAZING!!! We had a beautiful view of the river and downtown. It was very spacious with great amenities.Safety: It was very safe and always someone at the front desk.Walkability: We walked downtown in less than 10minutes. Plus the beautiful Spokane River and Riverfront Park were just right there.Food & drinks: The free breakfast was the best I ever had!!! It was so delicious and lots of variety. The bar had killer mix drinks.Noteworthy details: The staff was very friendly and sweet every we went, from front desk to bar to hallway. The pool, hot tub, and sauna were the cherry on top!
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October 2023 by Cynthia P
Before I say what went wrong, I will say that the staff we dealt with were excellent, efficient and quickly helped us. We greatly appreciate that and would recommend this hotel just based on their actions.This is a pet friendly hotel, which is awesome, we've traveled with animals before and it's difficult to find a nice place to stay with them. The problem we had was upon opening the hotel room door. I immediately smelled an odor of animal urine. Male cat urine. I opened the bathroom door and it was so strong, I shut the door and we called the front desk.The manager immediately grabbed someone from housekeeping and was at our door as we walked out. They put us in another room and apologized profusely.My reason for mentioning this, even though they were quick to move us, is that the housekeeping was not up to par. There is no way that someone didn't smell that urine. In fact, they used something with a strong scent to try and cover the smell. It was all so overpowering, it was gross. There is just no excuse for this happening.Noteworthy details: Pet friendlyWonderful river view rooms
