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July 2023 by Tracie Lewis
My niece purchased 2007Volkswagen PassatVin: WVWEK73C57P011852 and it ran off the lot fine but the first light the car cut off, the engine light came on, shecwent to a has station and the car had no liquids in it. She almost threw a rod. She took it back to the Nextgen Auto 1505 N Ash st , Spokane WA 99201and they kept it for two days but never fixed it , never did a tune up, oil change, put the appropriate liquid in the places it was needed, never put in the needed filters. She took the car back again but the owner told her she couldn't get a refund, she had a credit with them of 1008$ that she could only spend with them on another car. . This place is not a BBB , place, it's owned by liars who prey on young people, old and people who are not versed in how to do business with a dealer. This is not a place to do busof any kind...I will personally come to Spokane to do her paperwork to sue these people for their lies, broken promises
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May 2023 by Janet Imholt
We wanted a avalanche but owner would rather drive it then sell it, when you set a time with a customer you should keep your word, very disappointed
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April 2023 by Christopher Lucht
Don't send them offers through email on their site or on messenger on their Facebook page.They will ignore your messages.I sell on Facebook now and then and if someone makes me a offer I at least reply back to them that I cannot accept the offer.Very unprofessional to just ignore people after multiple messages on multiple platforms.Seems just rude to me, if I had a business that is trying to at least look semi good and professional then I would reply to messages, and if I could not take a few hundred off of a car they probably got for less than half what they are selling it for at the auction I would make a counter offer or say no or something.
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December 2022 by Rochelle Rhoades
I purchased a 2005 Ford focus. I love this vehicle and I was treated well by Shane and Gannon. It was a very fast procedure for paperwork and paid a fair price outright. I do have a burning smell of antifreeze that I hope is the air conditioner. The air ducts are possibly plugged? And my windshield wiper sprayer,quit spraying.I hope these both are cheap to fix. I had new tires put on and there wasn't any report given for any problems,so I hope there's no issues. I'm overall happy with my vehicle,and so far it's been a few weeks since the as is purchase was made. Nextgen came highly recommended and I'm a nervous, concerned buyer since I hate searching for a reliable vehicle with just 3000$ cash to buy one. Evidently to fix the heater it has to go to a Ford dealer to remove the dashboard. And it'll cost as much to fix it as what I paid for the car .This vehicle lasted 6 months,and then needed a transmission. I promptly sold it to a junkyard. Lesson learned,have more cash for something better.
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December 2021 by Stacey Carlene DeLancey
Shane is a scam artist and owes me 260 cash and has over 300 dollars worth of my items. Will not return phone calls and likes to slander people. I do not ethically trust Shane.....
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December 2021 by arthur hancock
This place is great! There honest and up front and there cars are what they say and they tell you what’s up with every car and make sure you get something that’s gonna fit your need Shane is very professional and nothing like a used car salesman he’s honest and caring to everyone equally and try’s to get you the car that’s gonna put a smile on your face every time you drive it!
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December 2021 by jaytreble
Saw a vehicle posted online, went in the next business day and Ganon was able to help me out. Answered all my questions I had about the vehicle and was very nice to do business with. 10/10 would buy from Ganon again!
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December 2021 by megan Roberts
Shane is the car guy . He was really flexible on the down payment and he has been flexible with my payment since the car is running great and if I've had any issues with it he's fixed the immediately
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December 2021 by Kayloni Burland
Been buying cars from Shane for years now and can say he’s an honest and straight forward dude. No wonder he’s expanded as fast and well as he has. We’ll be back in the future for sure. Thanks for always being a good guy and having our backs when it comes to selling us good and reliable vehicles!
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December 2021 by MaxClassys
Best place to buy a good running car from a honest salesmen. Great prices and highly recommend. I don't highly recommend any car dealers, I purchase 3-4 cars yearly. Best place, and if they don't have what your looking for on lot, Shane will try to find you what you want. They work with you on financing and if your going to be late on a payment. If your looking for vehicle, go check them out.
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December 2021 by dustyn nelson
I just bought my 3erd car from next-gen. The owner and his right hand man Gannon are awesome. They tell you straight up how good the car is and will work with you as much as they can to get you into the car you want, thanks to them I know own my dream car. A 2013 chrysler 300(perfect condition) an its thanks to these awesome people. Recommend to anyone, these guys are awesome and I will be back in the future to buy another car from them.
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December 2021 by Aaron J. Harding
These guys are really helpful with finding me a new car . Gaven got me into a very nice honda and made my payments low & easy. I would definitely recommend NextGen to be your next auto sales dealer without a doubt. Thanks again Gaven! Luv the car.
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December 2021 by Daniel Feldhusen
I was in a car accident a few months ago and my truck was totaled. I visited numerous car lots in the PNW including NextGen. I told each dealer what I was looking for and my price range. All the dealerships, except Nextgen, were constantly calling and and offering vehicles outside of my price range and vehicles that I wasn’t I interested in. Nextgen didn’t harass me with irrelevant phone calls, or try to pressure me into a vehicle I didn’t want, or one I couldn’t afford. All the staff were very knowledgeable, honest and they listened to me when I told them what I was looking for and what I could afford. They had a lot of new vehicles coming weekly and they kept me in mind when the truck was a good fit and then they helped me find the perfect truck at a perfect price! The closing process was very upfront and transparent. I’m definitely keeping an eye on their inventory for when my daughter turns 16 in a couple months! Would highly recommend!
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December 2021 by Michael Zutter
So first off, some people review out of spite cause nothing is perfectly perfect. These guys are as honest and true as it getsChecked theses reviews before coming in an let me tell you... I was skeptical and had bad rip off experiences before.... Shane and Ganon both were patient with me. Gave me a solid deal with no confusion. Real dudes. Genuine folk. Aka..... not slum scams like many others elsewhere. Willing to work and help as much as possible. TRANSPARENT!!! So, if you want real talk, and good folk. Talk to these guys. Thank you both Shane and Ganon!!!!!
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December 2021 by Jennifer Delivuk
This is a great place to buy a car. Shane and his staff are all very friendly and helpful. He gave me a great deal on the car I bought. Definitely will fo back when it's time for another car
