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December 2023 by Mirza A.
Very aggressive with their upsell, felt rushed, and they made me bleed on two different occasions.Ended up paying nearly 300 for 2 manis and Patti's for their delux service, which I wasn't sure what was so delux about it, it was just a standard mani/pati.I don't care for the vibes or the chatter, especially if we have an obvious language barrier.
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October 2023 by Ashlee F.
Would never go back. All the 1 star experiences are accurate. Pressured into more expensive services despite telling them what I wanted. The experience wasn't relaxing, it was painful. Then when I was done, my dip manicure had the messiest edges I've ever seen. This was after they cleaned it up further when I told them I was disappointed. I would never recommend this place.
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October 2023 by Sonja S.
Terrible experience, period. I asked for a Disney design but that was too much to ask. I ended up having cut skin on my pedicure. I had to ask her to file it down. I stopped going to this place years ago and now I remember why. The lady was also very rough when handling my feet. I get pedicures/manicures once a month. There are more reasonable places that actually treat you with kindness as a paying customer.
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September 2023 by K C.
Hardest working group of ladies I know. I've been going there for years and they always do a great job!
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August 2023 by Spirit Hammond
Always love coming here ? Mai is such a sweetheart and she makes sure she takes good care of you! Cute nails and takes her time to get you taken care of.
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May 2023 by Carol W.
Last month I took two girlfriends to Mai Nails salon. I had not used their service before. We were on a schedule since one friend was leaving for Europe in a few hours. We arrived on time. Our service was not rushed. It was efficient and exceptional. My gel nails lasted 5 weeks. The regular polish on my toes still look good. I'm thrilled to have finally found my "Favorite Nail Salon".
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May 2023 by Jeana N.
I do NOT recommend this place! If I could give negative stars I would. I got a gel mani and pedi, and the experience was NOT relaxing. They pinched skin, clipped into my toenail to the point it started bleeding, the pressure with massages were way too strong, and the whole experience was uncomfortable. They got the clear polish coat all over my skin that I felt a burn on one of my fingers at one point while under the curing light. They also make you state the tip you choose to give out loud for everyone else to hear otherwise I wouldn't have tipped. It is way overpriced for poor service and a rough experience. I will never go back.
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May 2023 by Ustina C.
If I rate them a 0 I would. they are SO pushy the entire time. they don't listen to what you actually want, they just want you to chose the expensive service. I witnessed one worker try to pressure a lady into waxing her arms then eyebrows. DO NOT go here. Its embarrassing.
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March 2023 by Whitney U.
Unfortunately I picked up a toe infection from this salon. You know when you get a pedicure and they make you bleed by breaking the skin. I'm in a lot of pain and have pus coming from the side of my big toe and will need to be treated by a doctor. This pedicure was around $ 70 with tip
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March 2023 by Emily Rose
i love it sm
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March 2023 by Rocky Peterson
I love this placeServices: Manicure
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November 2022 by Elizabeth W.
Lana is the bestExceptional pedicures and nails plus outstanding massage!! Been a customer for 5 years.
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September 2022 by Elizabeth C.
Treated like cattle. Went in with my daughter and we were seated quickly. It was the day before school started so we expected a wait. I did want to sit next to my daughter. We waited at the table for over 35 minutes. We were moved multiple times from one station to another. We sat. They started working on my daughters nails. Four customers came in and went before I did. By the time they got to me my daughters nails were done. She sat in a pedicure chair and waited. My nails were rushed. I've got lumpy spots, spots with no polish and so many jagged edges that were not filed off. This place is a joke $$125.00 for my daughter and I. Way too much money for the way you're treated. Don't waste your time. They do an awful job ! I won't be going back. Do better Mai.
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July 2022 by Kate J.
I signed in for a pedicure and waited over an hour without anyone acknowledging or communicating with me. I was about to leave when someone finally came over, tried to upsell me on three different services after I said no, and then rushed through my entire pedicure in 10 mins. 75 minutes of waiting for a 10 minute pedicure that I could've done better myself. Go anywhere else!
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May 2022 by Channing C.
I came in at 12:30 for a dip full set. About 10 minutes into my service, another customer comes in saying they had an appointment scheduled for that time. My tech Heidi, grabs my hand, and tries to shove me into another chair and says I'll have to wait until she's done with this client. As this point I have no option but wait seeing as my nails were half way removed. After waiting about 30 minutes, another tech, Mai, continues removing my nails. Once she's done, Heidi says she's done with her client and can continue doing my nails again. At this point I'm beyond ready to go so I say I'll just pay for the removal and leave. They charged me $30 for a REMOVAL because they said they did a manicure too! What a ripoff and a complete terrible experience.