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February 2024 by Jacob Falconer
Today was my first appointment for my rescue Artemis, who is 75lbs and severely reactive to all other animals and people resulting in fear aggression and over protection. This is my first dog with these kinds of behavioral issues so I am not necessarily the most experienced. I didn't know what to expect from Artemis or the vet, Dr. Laura Strom, and the tech, Camille, so I have been very nervous about this appointment, thankfully I had brought in all of her paperwork prior to the appointment. We arrived for our 8am appointment and luckily we were the only people scheduled that early. They had our room ready for us so it was a straight shot from the front door to the room with absolutely no issues. When the vet tech entered the room she was very calm and reassuring to both of us and started the visit by giving my girl some treats, which she loved. When I informed her that Artemis biggest trigger was sudden and unexpected movements and noises she was very understanding and made a noticeable effort to create a calm environment. Every time her and the vet entered the room they very slowly opened the door so Artemis wasn't startled. They continued to feed treats and stay very calm while reassuring Artemis that she was okay, even when Artemis became fear aggressive. They did a visual exam so we didn't have to restrain Artemis and create an unpleasant experience. Dr. Strom answered every single one of my questions and was extremely kind and respectful towards the both of us. We discussed the behavioral issues and she prescribed several medications to try for the anxiety and for our next visit. At the end of the appointment we were able to pay in the room with Camille instead of out in the lobby so we didn't interact with any other people or their pets which was amazing. All in all this was by far the best experience I have ever had with a vet and with my pets. I honestly can't say enough kind words about both Dr. Strom or Camille and our very first visit. Everything and everyone was just perfect. Both of them were open to my request that we try to keep our future appointments with only these two amazing people so we can build trust with Artemis. Everyone was very respectful to both of us and didn't condemn my lack of experience or Artemis behavioral issues which really means the world to me. I will never be taking Artemis or any future pets to another vet, they will always be going here for their care. 12/10, will definitely be recommending them to everyone I know. From the bottom of my heart, thank you for the wonderful experience.
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February 2024 by Alan Spencer
We were very happy with Lincoln Heights Veterinary Clinic the front desk person was very knowledgeable and very nice and kind the doctor herself was wonderful we felt very comfortable and we are very happy we are now taking our beautiful dog to this Clinic I also have two other friends that frequent this Veterinary Clinic and that is how I found out about them and I'm so very glad I did the staff was wonderful the doctor was great we are very very pleased
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February 2024 by Janet Bobango
Our 16 yo dog has no complaints. That is probably the best compliment a vet could receive:)
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January 2024 by Adam Summerhill
I love the staff & veterinarians here. They are always willing to go the extra mile!
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December 2023 by Richard Summers
Took excellent care of my pet; friendly staff and service. Highly Recommend!!
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December 2023 by Tonka Troll
Friendly knowledge staff. Top notch service.
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November 2023 by ina larson
Dr. Sloan was very thorough in her examination of Sully and in her recommendations for future care. I feel that I got very good advice which was not "above and beyond" Sully's needs. The natural medication for joint stiffness was appreciated and I look forward to seeing results soon in Sully's mobility. Her tech person was friendly, prompt, and listened well. I especially like that the office has for a number of years used Felway as a way to keep pets calm during visits. I have never met a vet or assistant who was anything but friendly, professional, and thorough.
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November 2023 by Katie Wolff
From the calming-scented pet scarf at checkin, to the friendly, helpful, knowledgeable staff, to the incredible doctors-this is hands down the BEST place for your pets. My four babies no longer worry about going to the doctor-instead, they get excited to see Dr Siems! ❤️
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October 2023 by Heather Church
I’ve been with Lincoln heights now for over 4 years and I couldn’t have better things to say about them. Their staff treats my kitties with love and kindness, they’re efficient, thorough, and they always work with me when costs are a concern. I’ve taken strays to them to have them do testing and initial intakes and they’re always treated with respect and care that any beloved pet would. They’re great about getting back to me in a timely manner and even sent my boy a Christmas gift (a Purple Heart name tag with “for courage” on the back).I wouldn’t take my fur babies anywhere else.
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October 2023 by Pat Morgan
Dr Freeman is the only Vet that has seen my pet and we have only been part of your clinic for a couple of years! I so appreciate his kindness and expertise! I hope he never retires but I know the day will come.I also appreciate the office staff and those who assist him with her examines! Kindness and concern mean so much to me! Thank you and Bless you all.. Pat Morgan and 'feisty' little LULU!
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October 2023 by lily siegfried
My dog has Addison’s disease and was diagnosed about a year ago by Dr. Sloan. We come in pretty frequently because she has to get injections almost every month. With that being said, the vet techs and all the doctors that have seen Ollie have made us feel so welcomed and loved. They really take good care of her whenever she comes in! Also the ladies at the front desk are awesome! They always are so kind and excited to see us (since Ollie is a frequent flyer) LOL. I would recommend this vet to everyone ?
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October 2023 by Jayne Olson
The lady techs who took my Grandpuppy Watson back for his yearly shots were so personable. Watson walked out happy with his tail wagging after his shots. He can be scared and shy at times. The tecs knew how to deal with him. They knew just what to do to make his vet experience a happy one.
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September 2023 by Michelle Clancy
We were on a road trip across country and our senior dog Charley was injured. These nice people were able to get us in and out in under an hour with a dog on the mend and a lot of added peace of mind. Highly recommend these kind people!
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August 2023 by Broughton Hall-Frey
For the past 10 months, we've been using the services provided by Lincoln Heights. Without a doubt, they are some of the most compassionate staff I've met among vets! Last Sept/Oct, they helped us save our kitty from a terrible urinary tract blockage that could have neded his life. We have nothing but great things to say and would highly recommend you give them a visit!
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July 2023 by Crystal Fagerness
I was traveling from the other side of the state when my dog started to have a medical emergency. I was able to drop her off at Lincoln and they were able to work her into the day and get her immediate help. The staff and doctors were all so kind, gave updates and eased my mind greatly. I am so very grateful my friend recommended them, they helped save my dog and didn't break my bank account to do so! Thank you, Lincoln Heights! Zelda thanks you!
