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January 2024 by Faye Allen
This family-owned business was of the highest calibre, start to finish! From our first estimate meeting with Mark, straight through to the end of the removal and installation of new padding and carpets, we were extremely impressed and grateful. The installers were quiet, clean, and organized so well; each one knowing who is responsible for every single task at hand - and the exact order these tasks were to be done! Like a well-oiled machine these brothers were meticulous, careful, and quick. They even moved our heaviest furniture as if it were no strain at all. Their work was of the highest quality and very detail oriented. Their clean-up was even neat and organized! If you want trustworthy work done by people who show up on time (right when they say they will), done by the experts in their field since 1985, don't hesitate to call Keystone Carpets. We did, and we're so happy with our results.
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January 2024 by Terry Dunn
We have used keystone carpets several times. The finished product was wonderful. We recently have decided to sell our home. The carpet in our bedroom needed stretching and cleaning. We called Mark (owner of Keystone Carpets) and asked for help. He showed up the next morning and fixed our carpet, and didn't charge us. Mark and his family are wonderful people. If you need flooring I highly recommend them.
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January 2024 by Sydney O'Conner
We chose Keystone Carpets to install LVP and some new carpet and we could not be happier with the end result and overall process! Mark came out to our house to quote us and brought a bunch of samples for us to look at in our space. This was great because you actually get a chance to see a larger sample in your house and see how it looks with your home's lighting and up against your furniture, etc. After we had our initial consult, we made an appointment to go to the show room and check out a few other options before nailing down our final choice. Mark was super patient with us and we appreciated having the ability to take the time we needed to weight all of our options before making our decision. The installation crew was professional, thorough, and kept everything as clean as possible during the work. The job went super fast and the finished product looks incredible. We almost feel like we have a new house! We will have to replace some old carpet in other parts of our house at some point in the future and I'm certain we will go with Keystone Carpets again when we're ready!
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January 2024 by Bruce L.
We had Keystone Carpets come and stretch our carpet. Mark was on time for to give us a bid. On the day we scheduled to have the work done, the crew arrived 10 minutes early. Everyone we had contact with was professional and pleasant to work with. I have nothing but good things to say about Keystone Carpets.
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December 2023 by Brian Schultz
After previously using Keystone Carpets many years ago, I kept their contact information. We recently hired them for work at our home and I am very glad I kept them on my contact list. They have outstanding workmanship and customer service. I highly recommend Keystone Carpet.
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October 2023 by Jan Ciccarelli
Excellent service given with honesty, professionalism and a perfect job done for us ... more than once in past few years!
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September 2023 by Rhonda McK
Mark and keystone carpets are the very best in all areas!!! We had new carpet and flooring installed 15 years ago and knew we would never go to anyone else for future flooring needs. Mark has been fantastic! I hope that if a customer ever has a question that they contact Mark during the process and not after. We picked out the color and had a question once we saw the photos of the first room. Mark went out TWICE and we live 45 miles away and were out of the country. He sent us photos and assured us while we were out of the country that when we got home if we were still uncertain (I had picked out the carpet color in person before we left) that he would do whatever we needed. That is PURE customer service. He was right .. it was the lighting of the photos from my family that made the carpet appear different in color. They finished the job and it is perfect in all areas of quality and workmanship. Mark has the best and most attentive customer service of any company we have ever worked with. Look no further for flooring needs. Mark and keystone is the BEST!!!!
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May 2023 by AJ Johnson
Love the flooring! Really finished off the shop office.
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April 2023 by Teresa D.
Keystone sales and service were exceptional. We are very pleased with quality, service and install of over 1000 sq ft of carpet and pad.
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March 2023 by Stephen
Keystone Carpets is an amazing business!I love their carpet, their service and their professionalism!Mark was a great person to interface with and we enjoyed our entire experience with them.
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February 2023 by Kimberly Wilson
Mark and his team are top notch! We used Keystone for our new nursery and super complicated floating stairs (carpet wrapped). Mark was very helpful and patient with me assisting in figuring out style and color as well as working with us to figure out an area to be carpeted within our budget. They were on time, quick, respectful, and reasonably priced. I received a few other quotes where the price was similar, but I am so happy with Keystone, we absolutely would use them again!
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January 2023 by Taylor Faherty
Purchased carpet from Keystone a few times now. Always been a smooth experience. The team is very professional and super friendly. Carpet is top notch. Thank you again!
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July 2022 by Leslie Humphrey
Excellent service from Mark and staffwere in and out in one day as was told carpet is good qualityAnd they came to house to show use the carpet we did not go to store. Thanks, aging, for making are shop easy.
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June 2022 by Sherry Lindsey
Great product and service. People were great start to finish. On time, everything exactly as agreed. I couldn't be happier.
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April 2022 by Angela Turner
We have been using Keystone Carpets now for over 10 years and have been extremely happy! Mark and the crew have always been super professional and friendly, always on time, and they have always gotten back to me right away when I call. My last Carpet installation was actually a warranty replacement of a carpet that did not hold up well to basic traffic. Mark came and inspected it, then worked with the reps, and was able to get it replaced quickly, with us only paying the difference of an upgrade to a much nicer quality carpet - it is absolutely BEAUTIFUL! We receive compliments on the color and softness all the time. I HIGHLY RECOMMEND USING KEYSTONE CARPETS!! Thank you Keystone for amazing carpet and awesome service :-)
