JCPenney has been a reliable shopping destination in Spokane, WA, since 1902, offering a diverse range of products including fashion, home decor, beauty, and accessories. Customers appreciate the affordability and good selection, often highlighting the excellent sales available. The store is known for its quality brands like St. John’s Bay and Liz Claiborne, which provide lasting value. Shoppers have praised the helpful staff, with specific mentions of employees who go above and beyond to assist, making the shopping experience enjoyable. The store is clean and well-organized, often featuring great deals, such as special promotions on coats. Overall, JCPenney is a favored spot for families seeking comfort, style, and exceptional customer service.